Jesse Middleton
Bowling Green
Summary
Results-driven professional with over 10 years of experience in military leadership, logistics, sales, merchandising, and customer service. Honored U.S. Navy veteran recognized for exceptional leadership and mission success in high-pressure environments. Proven track record in team leadership, personnel training, customer account management, and operational efficiency improvements. Skilled in problem-solving, organization, and fostering strong customer relationships.
Overview
12
12
years of professional experience
Work History
Courier
FedEx Express
04.2025 - Current
- Deliver time-sensitive residential and commercial packages while maintaining exceptional customer service.
- Plan and execute delivery routes efficiently to minimize delays and maximize productivity.
- Operate commercial vehicles safely while maintaining compliance with company safety standards.
- Consistently meet strict delivery deadlines in a fast-paced environment.
Account Sales Manager
Red Bull Distribution Company
03.2023 - 03.2025
- Managed a territory of 92 retail accounts across a 200-mile service area.
- Increased product visibility and sales through strategic merchandising, displays, and promotional execution.
- Consistently achieved company KPI and sales performance goals.
- Trained and mentored new team members on merchandising standards, customer service, and route management.
- Collaborated with local leadership to achieve regional sales objectives.
Retail Team Lead
Five Star Food Service
03.2022 - 03.2023
- Assisted Route Manager with daily operations and account management.
- Led and supported route drivers by ensuring operational readiness and customer satisfaction.
- Trained new employees in route operations, merchandising standards, planogram compliance, and workplace safety.
- Helped improve operational efficiency through effective communication and leadership.
Retail Sales Consultant
AT&T
05.2021 - 03.2022
- Consistently met and exceeded individual and store sales goals.
- Delivered customized technology solutions based on customer needs.
- Managed inventory to maintain product availability and operational efficiency.
- Built lasting customer relationships through exceptional service and product knowledge.
Merchandiser
Keurig Dr Pepper
09.2020 - 05.2021
- Managed merchandising operations across 10 retail locations covering more than 50 miles.
- Executed company merchandising standards and planograms with minimal supervision.
- Maintained strong relationships with retail partners while ensuring product availability and brand presentation.
Aircraft Director (Aviation Boatswain's Mate)
United States Navy
06.2014 - 03.2020
- Directed aircraft movement aboard the USS Ronald Reagan while supporting one of the Navy's busiest flight operations environments. Earned multiple commendations for leadership, technical expertise, and mission execution.
- Directed the safe movement of over 10,000 aircraft during the USS Ronald Reagan's 2015 and 2016 deployments.
- Supported 7,772 aircraft movements, 3,398 launch and recovery operations, and 829 elevator operations contributing to successful Flight Deck Certification.
- Assisted in the completion of 900+ square feet of flight deck visual landing aid restoration and 4.5 acres of flight deck preparation supporting over 400 aircraft sorties and 150 aircraft movements.
- Volunteered more than 40 off-duty hours to support quality assurance inspections and maintenance of 360 life-preserving float coats, contributing to successful Command Hull Swap certification.
- Performed 748 maintenance actions while maintaining a 100% completion rate for assigned work center tasks.
- Played a key role in the overhaul and quality assurance of 115 float coats supporting deployment readiness.
- Led rehabilitation efforts of 14 divisional spaces, renovating over 2,000 square feet of workspaces and improving overall material readiness.
- Personally trained and qualified six Sailors in the Navy's 3M Maintenance Program, increasing division readiness.
- Earned Enlisted Aviation Warfare Specialist qualification through sustained superior performance.
- Supervised HazMat, maintenance, material management, and preservation teams during in-port maintenance periods.
- Recognized by leadership as an exceptional performer with recommendations for advancement and retention.
Skills
- Team leadership and development
- Operations management
- Logistics and distribution
- Route planning and time management
- Account management
- Sales and customer service
- Inventory control
- Merchandising and planogram execution
- Safety and quality assurance
- Aircraft handling and flight deck operations
- Process improvement
- Training and mentoring
Military Awards Recognition
- Navy Achievement Medal
- Good Conduct Medal
- Fleet Letter of Accommodation (2)
- Multiple superior performance evaluations recommending advancement
- Recognized for leadership, initiative, technical expertise, and mission accomplishment
Professional Development
- Aviation Boatswain's Mate (A-School)
- Certified Non-Skid Application Quality Assurance
- Enlisted Aviation Warfare Specialist (EAWS)
Timeline
Courier
FedEx Express
04.2025 - Current
Account Sales Manager
Red Bull Distribution Company
03.2023 - 03.2025
Retail Team Lead
Five Star Food Service
03.2022 - 03.2023
Retail Sales Consultant
AT&T
05.2021 - 03.2022
Merchandiser
Keurig Dr Pepper
09.2020 - 05.2021
Aircraft Director (Aviation Boatswain's Mate)
United States Navy
06.2014 - 03.2020