Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Agee

London

Summary

Dedicated Sterilization Technician at White, Greer & Maggard, skilled in infection control and steam autoclave operation. Achieved a consistently sterile environment, enhancing patient safety and reducing infection risks. Strong collaborator with excellent workflow optimization abilities, ensuring efficient instrument decontamination and adherence to quality assurance procedures.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sterilization Technician

White, Greer & Maggard
06.2025 - 06.2025
  • Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
  • Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
  • Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
  • Reduced risks of infection by consistently maintaining a clean and sterile work environment.
  • Ensured sterilization quality by meticulously following standard operating procedures and guidelines.
  • Conducted regular inventory checks, minimizing shortages and overstock situations in the department.
  • Collaborated effectively with fellow team members to ensure efficient completion of daily tasks and responsibilities.
  • Contributed to the prevention of healthcare-associated infections with diligent adherence to proper sterilization techniques.
  • Wrapped trays, instrument packs, and sets.

Admissions Clerk

Barbourville ARH
03.2025 - 04.2025
  • Registered incoming emergency department patients so they could be seen by physicians.
  • Updated patient demographics to ensure proper treatment and billing of services received.
  • Made sure to have patients sign consent forms to treatment could be received.
  • Located and verified patient insurance information for billing.
  • Compiled daily reports for services provided to patients for the medical records department.
  • Input physician orders for lab work with diagnoses codes.
  • Collected copays from patients when available.

Sales Associate

Five Below
10.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

General Clerk I

Conduent
12.2022 - 11.2023
  • Improved data accuracy by diligently maintaining records and updating information in databases.
  • Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
  • Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Processed customer applications for state provided insurance.
  • Contacted customers for missing and/or incomplete information.

General Clerk I

Exela Technologies, Source HOV
12.2021 - 11.2022
  • Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
  • Boosted productivity with adept multitasking abilities while maintaining a high level of organization across all tasks performed simultaneously.
  • Completed special projects assigned by management in a timely manner, showcasing adaptability and resourcefulness under tight deadlines.
  • Assisted with onboarding of new employees.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
  • Digitized veteran records for accessibility across multiple vendors.
  • Trained newly hired employees.
  • Performed audits on current employees to make sure work was completed and correct.

Education

No Degree - Respiratory Therapy

Bluegrass Community And Technical College
Lexington, KY

High School Diploma -

South Laurel High School
London, KY
05-2005

Skills

  • Instrument decontamination
  • Personal protective equipment
  • Healthcare experience
  • Microsoft office
  • Patient registration
  • Insurance verification
  • Efficient workflow
  • Compliance
  • Office equipment
  • Confidentiality
  • Medical admissions processes
  • Good bedside manner
  • Computer literacy
  • Data verification
  • Cross-contamination prevention
  • Medical terminology
  • Quality assurance procedures
  • Chemical handling
  • Ultrasonic cleaning
  • Workflow optimization
  • Low-temperature sterilization
  • Equipment sterilization
  • Sterile storage management
  • Manual cleaning techniques
  • Steam autoclave operation
  • Standard precautions adherence
  • Managing materials
  • Decontaminating surgical instruments
  • Sterilization techniques
  • Report preparation
  • Hospitable and friendly
  • Experience in medical admissions
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • HIPAA compliance

Certification

  • CPR/AED/First-Aid

(Adult/Child/Infant/Choking)

AED/Injury & Universal Precautions

Issue Date: 07/06/2025

Renewal Date: 07/06/2027

ID#: BD9CE4


  • Basic Life Support-BLS

HCP-CPR (Adult/Child/Infant/Choking)

Automated External Defibrillation/First-Aid

Issue Date: 01/11/2025

Renewal Date: 01/11/2027

ID#: 91599E

Timeline

Sterilization Technician

White, Greer & Maggard
06.2025 - 06.2025

Admissions Clerk

Barbourville ARH
03.2025 - 04.2025

Sales Associate

Five Below
10.2024 - 01.2025

General Clerk I

Conduent
12.2022 - 11.2023

General Clerk I

Exela Technologies, Source HOV
12.2021 - 11.2022

No Degree - Respiratory Therapy

Bluegrass Community And Technical College

High School Diploma -

South Laurel High School

Similar Profiles

CREATE PROFILE
Jessica Agee