Jessica Bowling
Flatwoods
Summary
Retail leader with extensive experience, excelling in team building and coaching. Proven track record in team collaboration, customer service and operational efficiency. Committed to fostering a high-performance culture, driving employee engagement, and achieving operational excellence. Known for adaptability and delivering consistent results in dynamic environment.
Overview
13
13
years of professional experience
Work History
Training Store Manager
Five Below
09.2022 - Current
- Supervised, coached, and motivated store staff, fostering a culture of productivity.
- Built a high-performing team through coaching and ongoing development opportunities for staff members.
- Upholded brand standards through strict adherence to established guidelines.
- Trained and guided team members throughout the district to maintain high productivity and performance metrics.
Store Manager
Five Below
09.2022 - 10.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Oversaw daily operations to guarantee efficient store functioning.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supported recruitment, onboarding, and development of new team members.
- Enhanced work environment by recognizing individual achievements consistently.
- Developed efficient store schedules aligned with anticipated customer traffic, employee expertise, and service needs.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Merchandise Manager
Five Below
01.2021 - 09.2022
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Ensured seamless integration of new products into existing assortments through thorough analysis of customer preferences and market trends.
- Oversaw inventory management, ensuring accurate stock levels and minimizing losses from shrinkage.
- Trained new employees in merchandising techniques, elevating overall team performance and consistency.
Assistant Store Manager
Justice Tween Brands
10.2018 - 08.2020
- Boosted sales through strategic merchandise displays and maintaining cleanliness.
- Adjusted product placements to emphasize new offerings.
- Aided Store Manager in examining sales data to uncover trends and optimize store outcomes.
- Guided new employees on company policies, procedures, and best practices.
- Monitored and guided staff to foster professional growth and ensure task completion.
- Enhanced repeat business by fostering customer loyalty.
Freight Coordinator/ Operations Manager
Buckle
10.2016 - 09.2018
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Guaranteed prompt completion of freight operations.
- Oversaw special order fulfillment.
- Created engaging storefront presentations.
Support Lead
Aeropostale
07.2012 - 10.2016
- Assisted store management team with various store operations.
- Conducted interviews, hired, and trained new employees.
- Oversaw merchandise movement processes
- Assisted in team development
Education
Ashland Community And Technical College
Ashland, KYSkills
- Customer engagement
- Store operations
- Team building
- Coaching
- Visual merchandising
- Employee coaching
Timeline
Training Store Manager
Five Below
09.2022 - Current
Store Manager
Five Below
09.2022 - 10.2023
Merchandise Manager
Five Below
01.2021 - 09.2022
Assistant Store Manager
Justice Tween Brands
10.2018 - 08.2020
Freight Coordinator/ Operations Manager
Buckle
10.2016 - 09.2018
Support Lead
Aeropostale
07.2012 - 10.2016
Ashland Community And Technical College
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