Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Griffin

Louisville,KY

Summary

Dynamic logistics professional with proven success at Arvato Bertelsmann, enhancing shipping accuracy through quality control initiatives. Skilled in carrier coordination and effective communication, I excel in problem-solving and fostering teamwork. My proactive approach consistently meets deadlines while optimizing workflows, ensuring seamless order fulfillment and exceptional client satisfaction.

Shipping professional with robust background in logistics and inventory management. Known for meticulous attention to detail and commitment to ensuring accurate and timely shipments. Highly collaborative team player who adapts to changing priorities and consistently achieves results.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Enthusiastic employee willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Lead Outbound Shipping Clerk

Arvato Bertelsmann
03.2017 - Current
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
  • Enhanced overall productivity by maintaining a well-organized and efficient work area.
  • Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Conducted research to address shipping errors and packaging mistakes.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

District Court Clerk

Bullitt County Judicial Center
04.2012 - 03.2017

Provided assistance to attorneys and court personnel in courtroom

  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Increased court efficiency by processing legal documents and maintaining accurate case records.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
  • Managed approximately 30+ telephone calls, took messages and transferred calls to appropriate colleagues a day.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Reviewed court documents to process subpoenas, motions and pleadings.
  • Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
  • Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Maintained and updated electronic databases to accurately and securely store court documents.
  • Coordinated courtroom proceedings and enforced adherence to proper procedures.
  • Promoted transparency within the judicial system by accurately entering case details into electronic databases.
  • Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
  • Collected court fees and fines and recorded amounts collected in AOC Software.
  • Enhanced court efficiency by streamlining document filing systems.
  • Managed sensitive case information, ensuring confidentiality and integrity in handling legal documents.
  • Addressed and resolved public inquiries, providing timely and accurate information on court processes.
  • Supported courtroom proceedings, ensuring all necessary documentation was prepared and accessible.
  • Compiled and maintained accurate court records, ensuring integrity of legal proceedings.
  • Performed routine data entry or document management.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.

Education

Baking & Pastry Certificate -

Sullivan University
Louisville, KY
01-2005

No Degree - Business Management

University of Louisville
Louisville, KY
08-2000

High School Diploma -

Bullitt Central High School
Shepherdsville
06-2000

Skills

  • Shipping procedures
  • Freight knowledge
  • Carrier coordination
  • Teamwork and cooperation
  • Self-motivated and independent
  • Attention to detail
  • Effective communication
  • Time management
  • Punctual and reliable
  • Warehouse software systems
  • Problem-solving
  • Critical thinking
  • Logistics coordination
  • Shipping software
  • Safety and compliance
  • Warehousing operations
  • Inspection and quality control
  • Microsoft office
  • Quality control

Timeline

Lead Outbound Shipping Clerk

Arvato Bertelsmann
03.2017 - Current

District Court Clerk

Bullitt County Judicial Center
04.2012 - 03.2017

Baking & Pastry Certificate -

Sullivan University

No Degree - Business Management

University of Louisville

High School Diploma -

Bullitt Central High School
Jessica Griffin