Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Hall

Wheelwright

Summary

Compassionate Medical Assistant with expertise in supporting physicians and managing patient care and administrative tasks. Proficient in recording vital signs, preparing patients for examinations, and maintaining accurate medical records. Proven track record of enhancing patient satisfaction through effective communication and empathy. Contributed to improved clinical processes, resulting in increased patient flow and better care delivery.

Overview

3
3
years of professional experience

Work History

Medical Assistant

BrightView
Pikeville
07.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment for optimal functionality.
  • Collected and documented patient medical data, including blood pressure and weight.
  • Obtained comprehensive client medical history, medication details, symptoms, and allergies.
  • Scheduled appointments and registered patients efficiently to maintain workflow.
  • Assisted in routine checks and diagnostic testing by processing specimens accurately.
  • Monitored medical supply levels and submitted timely replenishment orders to prevent stockouts.
  • Educated patients on medications, procedures, and care plan instructions for improved understanding.
  • Performed clerical tasks, including data entry, answering phones, and filing documents.

Administrative Assistant

Wellpath
03.2022 - 01.2023
  • Answered phone calls, and delivering messages to staff.
  • Executed record filing system to improve document organization and management.
  • Scheduled office visits and offsite appointments for incarcerated inmates.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Medical Assistant

Pikeville Medical Center
02.2022 - 03.2022
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Taught patients about medications, procedures and care plan instructions.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.

Education

Medical Assistant - Medical Assistant

US Career Institute
Fort Collins, CO
03.2020

Skills

  • Document and File Management
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Appointment Coordination
  • Office Equipment Operation
  • Confidentiality and Data Protection
  • Medical Report Preparation
  • Charting and Clinical Documentation
  • Regulatory compliance
  • Medical terminology
  • Clinical procedures
  • Patient care
  • Vital sign measurement
  • Electronic health records
  • Office administration
  • Appointment scheduling
  • Medical supply management
  • Problem solving
  • Team collaboration
  • HIPAA compliance
  • Effective communication
  • Phlebotomy
  • Reliable team player
  • CPR
  • Electrocardiography (EKG)
  • Professionalism and ethics
  • Patient-focused care
  • Direct patient care
  • Clinical and administrative support
  • Patient flow management

Timeline

Medical Assistant

BrightView
07.2023 - Current

Administrative Assistant

Wellpath
03.2022 - 01.2023

Medical Assistant

Pikeville Medical Center
02.2022 - 03.2022

Medical Assistant - Medical Assistant

US Career Institute

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Jessica Hall