Jessica Salyers
Ashland
Summary
Proficient in customer service and administrative support, with a strong focus on clerical tasks and public engagement. Demonstrated expertise in calendar management, appointment scheduling, and data entry. Consistently delivers high-quality service and efficient operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Dionysus Beverage Sales
Grayson
01.2025 - 05.2025
- Greeted customers upon entry and addressed needs promptly.
- Cultivated customer relationships to enhance repeat business opportunities.
- Operated cash register for cash, check, and credit card transactions efficiently.
Senior Support Associate
Carter County Health Department
Grayson
10.2018 - 04.2020
- Managed incoming phone calls and directed them to appropriate personnel.
- Scheduled appointments efficiently to optimize office workflow.
- Organized and filed patient charts for easy access and retrieval.
- Entered data into HANDS system to maintain accurate records.
Education
Associate of Applied Science - Medical Coding & Billing
Ashland Community & Technical College
Ashland12-2022
Associate of Applied Science - Medical Information Technology
Ashland Community & Technical College
Ashland, KY12-2018
Skills
- Cash handling
- Customer service
- Appointment scheduling
- Record management
- Relationship building
- Comprehensive knowledge of medical terminology, anatomy, and physiology
- Filing procedures and data entry
- well-versed HIPAA regulations
- Interpersonal communication skills
- Electronic medical records
- Medical insurance regulations and guidelines
Certification
- Certificates: Medical Unit Coordinator, Hospital Admissions Specialist, Medical Receptionist, EHR Specialist
Accomplishments
- Earned AAS - Electronic Medical Records, AAS-Medical Office Management, AAS-Medical Administrative
- Diploma - Medical Administrative Specialist
- Diploma- Medical Records Specialist
Timeline
Cashier
Dionysus Beverage Sales
01.2025 - 05.2025
Senior Support Associate
Carter County Health Department
10.2018 - 04.2020
Associate of Applied Science - Medical Coding & Billing
Ashland Community & Technical College
Associate of Applied Science - Medical Information Technology
Ashland Community & Technical College