Jimmy Morrow
London
Summary
Dynamic Shipping/Warehouse Manager at AHF Products Inc. with a proven track record in enhancing operational efficiency and team leadership. Professional with strong experience in operations, logistics, inventory management and safety compliance. I successfully streamlined processes, reducing shipping errors and boosting customer satisfaction. Committed to fostering a collaborative work environment while implementing lean principles for continuous improvement.
Overview
30
30
years of professional experience
Work History
Shipping/Warehouse Manager
AHF Products Inc.
09.1995 - Current
- Streamlined order fulfillment processes, resulting in faster turnaround times for customers.
- Enhanced employee productivity by providing comprehensive training on warehouse operations and safety protocols.
- Maintained service quality by establishing and enforcing organization standards.
- Collaborated closely with other departments to address any concerns or issues related to product availability or shipment delays.
- Improved warehouse efficiency by implementing effective inventory management systems such as aged inventory reports, cycle counts and product condition remediation.
- Adapted quickly to changes in industry trends, consistently updating best practices for warehouse operations accordingly.
- Ensured accurate record-keeping with diligent documentation of all incoming and outgoing shipments.
- Optimized staffing levels to meet fluctuating demands without compromising service quality or efficiency.
- Implemented cost-saving measures by optimizing warehouse space utilization and reducing waste.
- Maintained a safe working environment by enforcing compliance with safety regulations and conducting routine inspections.
- Managed a team of warehouse employees, fostering a collaborative and positive work environment.
- Monitored staff performance to identify areas for improvement, providing guidance and support as needed.
- Reduced shipping errors and increased customer satisfaction through thorough quality control checks.
- Checked and rechecked orders before packaging and shipping items.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Followed safe handling processes for different types of loads and materials.
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
- Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
- Monitored stock levels of products and materials.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Enforced team adherence to safety regulations and protocols.
- Met or exceeded production goals and objectives by following strict procedures.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Determined staffing needs, developing schedules to staff all shifts.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Monitored production levels to ensure availability to satisfy customer orders.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Restaurant General Manager
Lakeview Restaurant
05.2000 - 05.2003
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
Education
Associate of Science - Business
Somerset Community College
Somerset, KY06-2015
Skills
- Safety compliance in warehouse operations
- Skilled in cargo handling
- Scheduling
- Distribution oversight
- Knowledge of ERP implementation
- Working knowledge with SAP, INFOR M3 and Microsoft office suite
- Proficient in hazardous materials safety practices, RCRA knowledge and hazardous waste disposal
- Compliance with health and safety standards
- Inventory cycle counting
- Lean principles
- Workplace safety
- Organizational skills
- Team leadership
- Warehouse management
- Operational efficiency
Timeline
Restaurant General Manager
Lakeview Restaurant
05.2000 - 05.2003
Shipping/Warehouse Manager
AHF Products Inc.
09.1995 - Current
Associate of Science - Business
Somerset Community College