Joco SAMBRANO ANDAYA
Rizal,Rizal
Summary
Dedicated service professional with expertise in enhancing customer experiences and ensuring food safety compliance. Strong time management and collaboration skills contribute to efficient operations in fast-paced environments.
Overview
11
11
years of professional experience
Work History
service crew
CHOWKING
MONTALBAN, Rizal
04.2024 - Current
- Provided excellent customer service to enhance dining experience.
- Took and processed customer orders accurately and efficiently.
- Prepared food items according to company standards and recipes.
- Maintained cleanliness in dining area and kitchen environment.
- Assisted with inventory management and stock replenishment tasks.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash transactions and managed point-of-sale system effectively.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Maintained a clean work area throughout the shift.
- Took orders, prepared food and processed payments in full-service establishment.
- Greeted customers and provided excellent customer service.
- Provided support to other staff members during busy hours when needed.
- Delivered food and drink items quickly to help minimize customer wait times.
- Verified accuracy of customer orders before serving. prior to serving it to the customer.
- Followed all safety guidelines when handling food and beverage items.
- Organized tables for incoming guests in an efficient manner.
Server
1221 SteakHouse Montalban
MONTALBAN, Rizal
01.2021 - 03.2024
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained knowledge of menu items and daily specials for guests.
- Processed customer orders accurately using point-of-sale systems.
- Assisted in setting up and cleaning dining areas before and after service.
- Managed guest inquiries and resolved concerns promptly and professionally.
- Supported team members during peak hours to maintain workflow efficiency.
- Adhered to health and safety standards throughout service operations.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
Sorter
J&T express
06.2020 - 12.2020
- Sorted packages for prompt delivery across multiple locations.
- Used scanning equipment to monitor and update package inventory.
- Kept work area clean and organized to support safety standards.
- Worked with team members to improve sorting workflow.
- Checked packages for damage and reported concerns quickly.
- Followed safety procedures to reduce workplace hazards during sorting.
- Helped train new employees on sorting steps and equipment use.
- Reviewed items for damage, defects, and discrepancies before sorting.
CELLPHONE TECHNICIAN
ROBINSONS MONTALBAN
01.2016 - 01.2019
- Diagnosed cell phone issues using specialized testing equipment.
- Repaired and replaced damaged screens and components efficiently.
- Assisted customers with inquiries about phone repairs and services.
- Maintained inventory of tools and replacement parts for repairs.
- Followed safety protocols while handling electronic devices and tools.
- Documented repair processes and customer interactions in service logs.
- Completed new OS installations on phones, tablets and laptops.
Education
Associate - Business Administration
ICCT COLLEGES
San Mateo, Rizal01-2020
High School -
Alternative Learning System (ALS)
Rodriguez, RizalElementary -
Eulogio Rodriguez Elementary School
Rodriguez, RizalSkills
- Customer service
- Food safety compliance
- Time management
- Attention to detail
- Team collaboration
- Effective communication
- Math and computer skills
- English fluency
- Food safety knowledge
- Food running
Personal Information
- Date of Birth: 1999-06-01
- Gender: Male
- Marital Status: Single
Disclaimer
Applicant's Signature
Timeline
service crew
CHOWKING
04.2024 - Current
Server
1221 SteakHouse Montalban
01.2021 - 03.2024
Sorter
J&T express
06.2020 - 12.2020
CELLPHONE TECHNICIAN
ROBINSONS MONTALBAN
01.2016 - 01.2019
Associate - Business Administration
ICCT COLLEGES
High School -
Alternative Learning System (ALS)
Elementary -
Eulogio Rodriguez Elementary School