Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jody McDaniel

Hardinsburg

Summary

Dynamic leader with a proven track record in operational excellence and workflow optimization. Expertise in strategic planning and team leadership, fostering high-performance cultures across diverse teams. Achievements include driving profitability and sales through effective management and training of team members in competitive environments. Recognized client care, ensuring high productivity, and customer satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

General Manager – Best Buy Business and IT Fulfillment

Best Buy
Brooks
01.2024 - Current
  • Manages operations for high-volume service center, ensuring daily incident fulfillment and logistics coordination.
  • Drives operations for 93 team members, optimizing workflows to meet service level agreements.
  • Oversees $60 million in inventory, maintaining accuracy and efficiency in receiving and fulfillment processes.
  • Implements strategies that improved turnaround time and reduced backlog across operations.
  • Works alongside multiple vendors and clients to secure mutual vision and effective implementation

Program Manager – Instructional Projects

Crew Training International CAE Lockheed Martin
Cannon AFB & Holloman AFB
01.2012 - 01.2024
  • Led comprehensive simulator training programs, expertly coordinating academic and practical training modules.
  • Liaised between vendors and military, serving as go-to industry expert, versed in establishing scope, communicating milestones, removing roadblocks, negotiating and resolving conflict, debriefing, managing performance, reporting, and documentation.
  • Directly mentored over 500 personnel, elevating team performance through more than 3,000 hours of targeted training.
  • Improved pilot evaluation performance by 25%, qualifying more than 400 students.
  • Revitalized the training program by leading multiple projects to improve pilot decision-making skills by 40%.
  • Achieved program compliance in accordance with FAA and corporate regulations, meeting performance measures.

Team Lead | Chief: Operations & Instructional Projects – Pilot Program

United States Air Force
Cannon AFB
01.2008 - 01.2012
  • Orchestrated daily operations for over 150 direct reports and managed assets worth more than $200 million.
  • Coordinated logistics, scheduling, and infrastructure management to optimize operational efficiency and resource utilization.
  • Managed budget, processes, and metrics to enhance operations, and align technical capabilities.
  • Served as the go-to expert for operations, consistently driving programs and projects to 100% on-time and in-budget completion.
  • Engineered a $2.2M contract to eliminate manpower shortages, executing the project swiftly to maintain operational continuity.
  • Reviewed $1.95M annual data and justification contract, ensuring accuracy and accountability.
  • Led the Unit Manpower Document build for the merger of three departments with 150 personnel, seamlessly managing personnel, equipment, and a $180K budget transfer.
  • Identified and fixed over 60 data errors during the update and build of the continuity database, improving operational processes.

Chief Project Manager: Operations & Safety

United States Air Force
Charleston AFB
01.2004 - 01.2008
  • Led high-level operations and safety strategies as core member of senior leadership team.
  • Drove strategic projects and updates that improved organizational performance and safety metrics.
  • Implemented risk management program for over 200 personnel, ensuring compliance with federal standards.
  • Transformed safety program by doubling training frequency for 160 personnel, reducing incidents significantly.
  • Operated $230M aircraft, transporting 171M pounds of materials and 29K passengers globally.

Project Manager: Hypersonic Contracting

United States Air Force
Wright Patterson AFB
01.2001 - 01.2002
  • Cultivated high-performance team of 25, successfully completing hypersonic and composite initiatives.
  • Conducted technical evaluations for $10.6M contracts and vendor proposals to ensure quality selections.
  • Identified advanced technologies, implementing projects that generated $15M in cost savings.
  • Managed security operations for 85 division personnel during critical procedures, ensuring safety.

Education

Master of Science - Project Management

EMBRY RIDDLE AERONAUTICAL UNIVERSITY
Daytona Beach, FL

Master of Science - Material Science & Engineering

WRIGHT STATE UNIVERSITY
Dayton, OH

Bachelor of Science - Material Science & Engineering

PENNSYLVANIA STATE UNIVERSITY
State College, PA

Skills

  • Stakeholder engagement
  • Vendor negotiation
  • Operations management
  • Budget oversight
  • Process improvement
  • Team leadership
  • Effective communication
  • Conflict resolution
  • Strategic planning
  • Risk management
  • Customer relations
  • Communication skills
  • P&L management
  • Leadership and team building
  • Vendor relationships
  • Process optimization
  • Problem resolution
  • Compliance oversight
  • Change leadership
  • Operational excellence
  • Internal controls
  • Business strategy insights

Certification

  • Certified Associate Project Manager (CAPM), Project Management Institute
  • Project Management Professional (PMP), Project Management Institute
  • Certified SAFe 6.0 Agilist, Scaled Agile
  • Certified Scrum Master (CSM), Scrum Alliance

Timeline

General Manager – Best Buy Business and IT Fulfillment

Best Buy
01.2024 - Current

Program Manager – Instructional Projects

Crew Training International CAE Lockheed Martin
01.2012 - 01.2024

Team Lead | Chief: Operations & Instructional Projects – Pilot Program

United States Air Force
01.2008 - 01.2012

Chief Project Manager: Operations & Safety

United States Air Force
01.2004 - 01.2008

Project Manager: Hypersonic Contracting

United States Air Force
01.2001 - 01.2002

Master of Science - Project Management

EMBRY RIDDLE AERONAUTICAL UNIVERSITY

Master of Science - Material Science & Engineering

WRIGHT STATE UNIVERSITY

Bachelor of Science - Material Science & Engineering

PENNSYLVANIA STATE UNIVERSITY

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