Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joe Deitz

Louisville

Summary

Results-driven sales professional with over 18 years of experience in management and customer service, including a decade in restaurant operations and 8+ years in automotive sales. Proven track record of exceeding sales targets, leading high-performing teams, and delivering exceptional customer experiences. Toyota Certified, including certification in Toyota Certified Used Vehicles, with strong product knowledge and client relationship skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Product Specialist / Sales Consultant

Oxmoor Toyota
01.2017 - Current
  • - Consistently exceed monthly and annual sales goals through consultative selling and relationship building.
  • - Achieved multiple months selling 20+ vehicles through expert product knowledge and relationship-based sales strategies.
  • - Toyota Certified in product knowledge, customer service excellence, and Toyota Certified Used Vehicles.
  • - Guide customers through the entire sales process from product selection to financing and delivery.
  • - Maintain long-term client relationships, resulting in repeat and referral business.

General Manager

Jimmy John’s Gourmet Sandwiches
01.2009 - 01.2017
  • - Directed daily operations for multiple locations, overseeing staff training, scheduling, and performance management.
  • - Managed inventory, supply ordering, and vendor relationships to control costs and ensure operational efficiency.
  • - Increased sales and improved customer satisfaction through community outreach and promotional initiatives.
  • - Achieved annual sales exceeding $1 million per year.
  • - Trained and mentored assistant managers and staff, many of whom advanced to leadership roles.

Assistant Manager

Jimmy John’s Gourmet Sandwiches
01.2007 - 01.2009
  • - Assisted in daily operations, including opening and closing procedures, cash handling, and customer service oversight.
  • - Supported staff training and scheduling to ensure smooth operations.
  • - Maintained inventory and supplies to meet store demand.

Education

High School - undefined

Fern Creek High School
Louisville, KY
01.2007

Skills

  • Sales & Negotiation
  • Customer Relationship Management
  • Leadership & Team Development
  • Strategic Planning & Goal Setting
  • Inventory & Cost Control
  • Product Knowledge (Toyota & Competitive Brands)

Certification

  • - Toyota Certified Product Specialist
  • - Certified in Toyota Certified Used Vehicles
  • - Leadership and Operations Excellence – Jimmy John’s

Timeline

Product Specialist / Sales Consultant

Oxmoor Toyota
01.2017 - Current

General Manager

Jimmy John’s Gourmet Sandwiches
01.2009 - 01.2017

Assistant Manager

Jimmy John’s Gourmet Sandwiches
01.2007 - 01.2009

High School - undefined

Fern Creek High School

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Joe Deitz