Dynamic sales manager with a proven track record of exceeding sales targets and optimizing team performance. Expertise in staff management and performance evaluation drives significant business growth.
Overview
38
38
years of professional experience
Work History
Sales Manager
Southern Indiana Auto
Evansville, IN
03.2025 - Current
Analyzed market trends to identify opportunities for business growth and expansion.
Maintained accurate records of sales performance and customer interactions using CRM tools.
Built strong relationships with customers, enhancing loyalty and repeat business through exceptional service.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Manager
D-Patrick
Evansville, IN
05.2023 - 02.2025
Streamlined sales processes to improve efficiency, resulting in faster transaction times and improved customer experience.
Conducted regular inventory assessments to ensure optimal stock levels for customer demand.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Finance Manager
Kenny Kent Toyota
Evansville, IN
07.2019 - 02.2023
Streamlined financial reporting procedures, ensuring accuracy and compliance with industry standards.
Managed relationships with financial institutions to optimize lending options for customers and increase dealership profitability.
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Sales Manager
Romain Cross Pointe Auto Park
Evansville, IN
01.2010 - 02.2019
Led sales team to exceed monthly targets through strategic training and performance evaluations.
Utilized CRM systems to track customer interactions, streamline follow-up processes, and improve service delivery.
Conducted regular performance reviews, setting actionable goals aligned with dealership objectives for staff motivation.
Improved inventory management through regular analysis of sales trends, ensuring optimal vehicle selection for customers.
Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Maintained high standards of professionalism by enforcing ethical business practices among all staff members involved in sales transactions.
Implemented employee training programs focused on product knowledge, negotiation tactics, and closing techniques to enhance overall sales team effectiveness.
Spearheaded community outreach initiatives to increase brand visibility and foster strong ties with local organizations.
Developed customized financial plans aligning with clients' goals and risk tolerance.
Organized educational seminars for existing clients to deepen their understanding of various investment topics and market dynamics.
Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Sales Associate
Kenny Kent Toyota
Evansville, IN
07.1995 - 04.2005
Assisted clients in selecting vehicles that met their needs and preferences.
Developed strong customer relationships through effective communication and personalized service.
Stayed updated on product knowledge to provide accurate information and recommendations.
Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
State Trooper
Kentucky State Police
Mayfield, KY
10.1992 - 05.1995
Enforced traffic laws to ensure public safety and enhance community trust.
Exercised sound judgment under high-pressure situations, making critical decisions that protected lives and property.
Participated in ongoing training initiatives to maintain peak performance and stay current on law enforcement trends.
Assessed potentially dangerous situations quickly, implementing appropriate actions to mitigate risks while ensuring public safety at all times.
Testified in court proceedings, presenting accurate facts and evidence to assist in the prosecution of offenders.
Ensured lawful arrests by adhering strictly to established protocols when detaining suspects.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Military Police Officer
United States Air Force
San Antonio, TX
08.1988 - 08.1992
Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Assisted in coordinating disaster relief efforts following natural disasters or other crises, providing critical support to affected communities.