Joel Williams
Lexington
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
22
22
years of professional experience
Work History
Delivery Driver Trainer
Amazon
08.2023 - Current
- Evaluated driver performance through regular ride-alongs, providing real-time feedback and coaching to improve overall effectiveness.
- Conducted thorough post-training evaluations to assess trainee mastery of key concepts, identifying areas requiring additional focus before advancing to the next stage of development.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working o
- Maintained up-to-date knowledge of industry trends, regulations, and technologies in order to provide the most relevant instruction possible for trainees.
- Championed a culture of safety throughout the organization by consistently reinforcing best practices during training exercises and ongoing coaching engagements.
- Developed customized lesson plans tailored to address the unique needs of each driver based on their experience level and areas for improvement.
- Served as a mentor for new hires, offering guidance and support throughout their onboarding process and providing valuable insights into company culture and expectations.
- Reduced accident rates by providing thorough instruction in defensive driving techniques and vehicle maintenance best practices.
Warehouse Manager /Delivery Manager
Suffs Furniture
05.2021 - 07.2023
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Distribution Supervisor
Ashley Furniture Distribution Center
10.2019 - 05.2021
- Developed and implemented strategies to improve team productivity and efficiency.
- Enforced team adherence to safety regulations and protocols.
- Met or exceeded production goals and objectives by following strict procedures.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new team members on proper and safe use of tools and equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Distribution Supervisor
Ashley Furniture Distribution Center
02.2017 - 10.2019
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Created LTL transfers and routed delivery trucks.
Supervisor
United Parcel Services, UPS
11.2007 - 04.2017
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety.
Supervisor
Garden Ridge Company
08.2003 - 10.2007
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
Education
Bachelor of Science - Psychology
Eastern Kentucky University
Richmond, KY05.2012
Skills
- Company Inventory Oversight
- Collaborative Team Work
- Policy and Procedure Adherence
- Safety Monitoring
- Inventory Supplies
- Ability to use business support software
- Time management
- Analytical skills
- Strong leadership skills
Timeline
Delivery Driver Trainer
Amazon
08.2023 - Current
Warehouse Manager /Delivery Manager
Suffs Furniture
05.2021 - 07.2023
Distribution Supervisor
Ashley Furniture Distribution Center
10.2019 - 05.2021
Distribution Supervisor
Ashley Furniture Distribution Center
02.2017 - 10.2019
Supervisor
United Parcel Services, UPS
11.2007 - 04.2017
Supervisor
Garden Ridge Company
08.2003 - 10.2007
Bachelor of Science - Psychology
Eastern Kentucky University
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