JOEY RYAN DUNIGAN
Lexington
Summary
Results-oriented telecom executive with over 20 years of extensive experience in Senior Account Management, Sales Management, and Director-level leadership roles.
Overview
21
21
years of professional experience
Work History
Senior Account Manager
Zayo Group
Lexington
04.2025 - Current
- Own and grow strategic and enterprise customer relationships across complex network solutions
- Lead discovery, solution design, pricing, contracting, renewals, and expansions
- Partner cross-functionally with engineering, pricing, legal, and operations teams
- Act as trusted advisor and primary customer advocate
Ky Area Director
Windstream Enterprise
Lexington
03.2023 - 04.2025
- Led regional teams to enhance operational efficiency and service delivery.
- Fostered relationships with key clients to drive business growth and collaboration.
- Monitored daily operations to identify any potential risks or issues that could affect the business objectives.
- Coordinated with other departments to ensure smooth execution of projects within the area.
Senior Sales Account Executive
Windstream Communications
Lexington
12.2016 - 03.2023
- Drove new logo acquisition and account expansion across SMB, mid-market, and enterprise customers
- Managed full-cycle sales from prospecting through close and post-sale growth
- Developed customized connectivity and communications solutions
- Consistently met or exceeded sales performance goals
Business Account Executive
Staples Business Advantage
Lexington
06.2015 - 12.2016
- Identified and developed new B2B opportunities across multiple industries
- Managed business account portfolio with focus on retention and growth
- Conducted outbound prospecting and consultative selling
Sales Manager Retail Store
Cellular Sales (Verizon Authorized Retailer)
Lexington
08.2014 - 06.2015
- Delivered consultative wireless sales while consistently exceeding sales goals
- Maintained strong product knowledge and customer education
- Identified B2B opportunities and supported store operations
- Led team to achieve sales targets through strategic planning and execution.
- Managed daily operations, ensuring compliance with company policies and procedures.
Retail Sales Consultant
T-Mobile
Lexington
12.2013 - 08.2014
- Sold wireless products and services in high-volume retail environment
- Exceeded individual sales metrics and supported inventory management
Assistant Store Manager / Retail Sales Consultant
AT&T; Mobility
Pikeville / Hazard
03.2008 - 12.2013
- Supported daily store operations including scheduling, coaching, and performance management
- Led daily sales coaching sessions to improve team results
- Delivered wireless, internet, phone, and TV solutions to consumers and small businesses
Retail Sales Consultant
Appalachian Wireless
Whitesburg
03.2005 - 06.2008
- Consistently met sales goals for wireless products and services
- Maintained inventory, store appearance, and customer agreements
- Provided equipment repair and replacement support
Education
Business
Eastern Ky University
Richmond, KY01-2023
High School Diploma -
Perry County Central High School
05.2000
Skills
- Senior Account Management
- Sales forecasting
- Territory management
- Sales reporting
- Enterprise & Strategic Sales
- Full-Cycle Sales
- Contract Negotiation
- Customer Retention & Expansion
- CRM & Pipeline Management
- Consultative Selling
- Leadership & Coaching
- Executive Communication
References
References available upon request.
Timeline
Senior Account Manager
Zayo Group
04.2025 - Current
Ky Area Director
Windstream Enterprise
03.2023 - 04.2025
Senior Sales Account Executive
Windstream Communications
12.2016 - 03.2023
Business Account Executive
Staples Business Advantage
06.2015 - 12.2016
Sales Manager Retail Store
Cellular Sales (Verizon Authorized Retailer)
08.2014 - 06.2015
Retail Sales Consultant
T-Mobile
12.2013 - 08.2014
Assistant Store Manager / Retail Sales Consultant
AT&T; Mobility
03.2008 - 12.2013
Retail Sales Consultant
Appalachian Wireless
03.2005 - 06.2008
Business
Eastern Ky University
High School Diploma -
Perry County Central High School