John Bishop
Somerset
Summary
Dynamic professional with extensive experience in retail operations and sales optimization. Skilled in training staff, managing daily operations, and implementing strategic initiatives to drive productivity and improve customer satisfaction.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
Publix
Jupiter
01.2001 - 12.2025
- Assisted in managing daily store operations and team performance.
- Trained and developed staff to enhance customer service skills.
- Implemented promotional displays to improve product visibility.
- Collaborated with management to optimize sales strategies and initiatives.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coordinated staff scheduling to ensure adequate coverage during peak hours. for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Formed and sustained strategic relationships with customers and vendors.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Some College (No Degree) - Business Management
Santa Fe College
Gainesville, FLSkills
- Store operations
- Inventory management
- Sales optimization
- Store layout design
- Display setup
- Staff scheduling
- Store opening and closing
- Customer service
- Team leadership
- Training development
- Strategic planning
- Problem solving
- Decision making
- Effective communication
- Employee coaching
- Product placement strategy
- Relationship building
Timeline
Assistant Store Manager
Publix
01.2001 - 12.2025
Some College (No Degree) - Business Management
Santa Fe College