Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Hardin

Glencoe

Summary

Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.

Overview

27
27
years of professional experience

Work History

Branch Manager

Heights Finance Corp.
Florence
11.2015 - Current
  • Over seeing branch daily oeprations, while instituting processes that allow for optimal productivity.
  • Ensure a cohesive work environment among staff, with direct and well understood expectations, attainable goal setting, and mentoring.
  • Conducted regular performance reviews for all employees in the branch.
  • Reviewed loan applications to ensure accuracy and compliance with regulations.
  • Assisted other branches when needed during peak periods or special projects.
  • Identified opportunities for process improvement initiatives within the branch.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.

Branch Manager

Personal Finance Company
Florence
05.2013 - 11.2015
  • Oversaw branch operations daily to ensure compliance, profitability, sustainable growth, and loss mitigation.
  • Monitor cash control precedures, including nightly cash drawer count downs, surprise cash counts, and payment processing integrity.
  • Resolved escalated customer complaints in a timely manner.
  • Reviewed loan applications to ensure accuracy and compliance with regulations.
  • Participated in community events to promote brand awareness.
  • Provided feedback on employee performance evaluations conducted by supervisors.
  • Managed staff scheduling, hiring and training processes.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Managed and inspired team members to perform to full potential, driving branch profitability.

Financial Representative

Springleaf Financial
MIlford
05.2012 - 05.2013
  • Assisted branch manager with branch needs on a daily basis.
  • Operate cash drawer ensuring payment processing accuracy and compliance.
  • Provided timely responses to customer inquiries about financial products and services.
  • Reviewed customer applications and pursued missing information to complete submissions.
  • Worked with customers to determine needs, evaluate financial means, and check eligibility for products or services.

Credit Manager

Heights Finance Corp.
Florence
05.2010 - 05.2012
  • Monitored customer account details for payment activity.
  • Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
  • Assisted the branch manager with branch needs on a daily basis.
  • Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
  • Take and prepare loan applications for branch manager to review for credit worth while ensuring accuracy of all information provided.

Owner

J & J Painting
Glencoe
05.1998 - 05.2010
  • Ensure licensing and insurance requirements were met and kept in compliance with state and federal regulations.
  • Prepare estimates and negotiate pricing with potential clients and associated builders. - Private and Commercial.
  • Operate and manage crew members daily in order to meet deadlines established by project management officials.
  • Direct a crew of 4 to 6 members.
  • Ensure safety protocols are met and complied with by all crew members.
  • Ensure complaince with OSHA regualtions while operating on any jobsite environment.

Education

Bachelor of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
06-2011

High School Diploma -

Grant Co. High School
Dry Ridge, KY
05-1997

Skills

  • Efficient and motivated
  • Effective leader of all personalities
  • Excellent communicator
  • Organization skills
  • Relationship building
  • Staff development
  • Underwriting credit worth of applicants

Timeline

Branch Manager

Heights Finance Corp.
11.2015 - Current

Branch Manager

Personal Finance Company
05.2013 - 11.2015

Financial Representative

Springleaf Financial
05.2012 - 05.2013

Credit Manager

Heights Finance Corp.
05.2010 - 05.2012

Owner

J & J Painting
05.1998 - 05.2010

Bachelor of Science - Business Administration

Colorado Technical University

High School Diploma -

Grant Co. High School

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John Hardin