John Maher
Lexington
Summary
Dynamic professional with a proven track record in operations management. Effectively worked in customer service, enhancing team productivity through strategic planning and effective training. Recognized for implementing time-saving techniques and resolving customer issues, driving satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Management Intern
Dayton Freight Lines
05.2025 - Current
- Supported supervisor with sales analysis and reporting.
- Implemented time-saving techniques that improved overall workflow efficiency within the intern team.
- Maintained detailed records of project progress, ensuring accurate documentation was readily available for review by senior management.
- Enhanced team productivity by streamlining management processes and implementing effective communication strategies.
Lawn Care Field Supervisor
Al-Joes Pet & Garden Centers Inc
05.2021 - 08.2023
- Drove positive customer satisfaction levels by providing successful training to associates.
- Resolved customer complaints or answered customers' questions.
- Operated tractors, blowers, edgers and aerators as needed.
- Drove company trucks to deliver tools and equipment to work locations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
BBA - Finance & Management
University of Kentucky
Lexington, KY05-2026
High School Diploma -
Badin High School
Hamilton, OH05-2022
Skills
- Operations Management
- Customer Service
- Employee Training
- Strategic planning
- Teamwork and collaboration
- Problem-solving
Timeline
Management Intern
Dayton Freight Lines
05.2025 - Current
Lawn Care Field Supervisor
Al-Joes Pet & Garden Centers Inc
05.2021 - 08.2023
BBA - Finance & Management
University of Kentucky
High School Diploma -
Badin High School
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