John Scherer
Louisville
Summary
Dynamic professional with extensive experience at Father Maloney's Boy's and Girl's Haven, excelling in staff training and data management. Proven ability to enhance training programs and improve employee performance through effective collaboration and organization. Skilled in maintaining confidentiality and implementing policies, fostering a culture of continuous improvement and quality assurance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Referral @ Intake Coordinator
Father Maloney's Boy's and Girl's Haven
Louisville
10.2023 - Current
- Coordinated with external agencies to ensure timely processing of referrals.
- Scheduled youth according to availability, urgency and insurance authorization guidelines.
- Maintained accurate and up-to-date patient records, including referral status and follow-up information.
- Ensured compliance with healthcare regulations and policies related to youth referrals and data privacy.
- Participated in regular meetings to discuss referral strategies, and program performance metrics.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Maintained accurate records of all referrals, including contact information and follow-up activities.
- Collaborated with internal departments to ensure smooth transitions for referred youth.
- Performed data entry related to referrals into electronic health record systems.
- Maintained confidentiality of youth information in compliance with HIPAA regulations.
- Collected and analyzed referral data and tallied number of referrals.
Training Coordinator
Father Maloney's Boy's and Girl's Haven
Louisville
04.2010 - 10.2023
- Coordinated continuous education and professional development opportunities for staff.
- Ensured that all necessary equipment was available prior to a session commencing.
- Managed budgeting activities associated with the development of new courses or programs.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Assisted in setting up online learning platforms used for virtual classroom environments.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Facilitated group discussions among trainees regarding topics covered during a session.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Updated existing curriculums based on changes in technology or industry standards.
- Created and offered additional materials to enhance training.
- Facilitated engaging and informative training sessions for both new hires and existing staff.
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Analyzed feedback from training participants to make improvements to future programs.
- Collaborated with department heads to tailor training programs to specific job roles and functions.
- Maintained accurate records of all trainings conducted.
- Maintained up-to-date knowledge of training trends, developments, and best practices.
- Evaluated employee performance before, during, and after training sessions.
- Promoted a culture of continuous learning and improvement within the organization.
- Coordinated with subject matter experts to develop effective training content.
- Delivered presentations outlining best practices related to specific job roles or tasks.
- Managed the training budget, ensuring cost-effective allocation of resources.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Science - Education
University of Louisville
Louisville, KY05-1992
Skills
- Time management
- Data entry
- Collaboration skills
- Confidentiality
- New hire orientation
- Support services
- Time management abilities
- Multitasking and organization
- Staff training
- Teamwork and collaboration
- Employee evaluation
- Staff development
- Record keeping
- Organizational skills
- Policy implementation
- Quality assurance
- Database maintenance
- Professionalism
- Quality control
Certification
- SCM Instructor for over 25 years
- CPR and First Instructor for over 20 years
- TRC Certified Instructor
- PEM Model Instructor - Boys and Girls Town Model
Timeline
Referral @ Intake Coordinator
Father Maloney's Boy's and Girl's Haven
10.2023 - Current
Training Coordinator
Father Maloney's Boy's and Girl's Haven
04.2010 - 10.2023
Bachelor of Science - Education
University of Louisville
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