Results-driven delivery driver with expertise in timely deliveries and customer satisfaction. Strong communication and problem-solving skills enhance guest experiences and operational efficiency.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Louisville
04.2024 - 05.2026
Ensured timely delivery of pizzas to customers within designated areas.
Collaborated with kitchen staff to streamline order preparation for timely delivery.
Maintained vehicle cleanliness and performed routine safety checks to ensure safe delivery operations.
Executed accurate cash transactions and managed customer payments efficiently.
Communicated with team members and customers to improve service satisfaction.
Adhered to company policies regarding food safety and sanitation standards.
Service Technician
Monarch Service
Louisville
04.2021 - 04.2024
Performed routine maintenance on HVAC and refrigeration systems.
Diagnosed mechanical issues across various equipment and systems.
Responded promptly to emergency calls from clients requiring immediate assistance.
Installed and configured new appliances for residential clients.
Collaborated with team members to streamline service request completion.
Documented service activities in company management software to maintain accurate records.
Trained junior technicians on equipment troubleshooting techniques to enhance team skillset.
Ensured safety compliance during all service operations.
Manager in Charge and maintenance
Big Shoal RV Campground
Joplin
04.2016 - 04.2021
Supervised campground operations ensuring compliance with safety and maintenance standards.
Managed staff schedules to optimize coverage and enhance guest experience.
Recruited, trained, and supervised personnel to maintain operational efficiency.
Monitored employee job performance, providing feedback and guidance when necessary.
Oversaw inventory management for supplies and equipment necessary for campground functions.
Developed training materials for new employees to ensure consistent service quality.
Implemented customer feedback systems to improve services and guest satisfaction levels.
Resolved guest concerns promptly, fostering a welcoming environment at the campground.
Resolved customer complaints quickly and efficiently while maintaining excellent customer relations.
Identified opportunities for process improvements within the organization.
Ensured compliance with local health and safety regulations at all times.
Coordinated events and activities to engage campers and promote community interaction.
Served as a liaison between upper management and employees; communicated updates from senior leadership. Also maintained wastewater treatment plant to state regulations
Forklift Operator
EaglePicher
Joplin
04.2006 - 03.2016
Operated forklifts to transport materials across warehouse, ensuring safe and efficient handling.
Loaded and unloaded shipments while adhering to safety protocols and procedures.
Adhered to safety guidelines to reduce workplace accidents and maintain a safe working environment.
Conducted regular inspections and minor repairs on equipment to maintain optimal performance.
Collaborated with team members to streamline workflow during peak operational hours.
Stacked and organized materials in designated storage areas for quick access.
Assisted in inventory management by accurately tracking material usage and availability for optimized stock levels.
Communicated effectively with supervisors and warehouse staff to coordinate tasks.