Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnathan carter

Union

Summary

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

Overview

1
1
year of professional experience

Work History

Worker

Wallmart
Texarkana
01.2024 - 02.2025
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Identified needs of customers promptly and efficiently.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Addressed customer needs, responding to specific requests.

Manager

Big Lots
Texarkana
04.2024 - 12.2024
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Ensured compliance with regulatory requirements and industry standards.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Assigned work and monitored performance of project personnel.
  • Managed risk by developing and implementing effective risk management strategies.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Education

High School Diploma -

Present Grove High School
Texarkana, TX
05-2023

Skills

  • Customer service
  • Team leadership
  • Risk management
  • Performance coaching
  • Regulatory compliance
  • Project coordination
  • Employee training
  • Data analysis
  • Safety management
  • Problem solving
  • Time management
  • Relationship building
  • Attention to detail
  • Effective communication
  • Cross-departmental collaboration
  • Organizational skills
  • Time management abilities
  • Decision-making capacity
  • Quality control
  • Workplace safety

Timeline

Manager

Big Lots
04.2024 - 12.2024

Worker

Wallmart
01.2024 - 02.2025

High School Diploma -

Present Grove High School

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Johnathan carter