Johnna Crawford
Williamsburg
Summary
Proficient Third-Party Liability Representative at Elevate Patient Financial Solutions, adept at building client relationships and enhancing communication. Skilled in needs analysis and proficient in Microsoft Office Suite, I effectively addressed inquiries from attorneys, insurance representatives, and patients ensuring seamless coordination and removing ambiguity or confusion.
Overview
2
2
years of professional experience
Work History
Third-Party Liability Representative
Elevate Patient Financial Solutions
02.2023 - Current
- Developed and maintained positive client relations and coordinated with team members to efficiently handle requests and questions.
- Responded to attorney, patient, and insurance representative questions via telephone and written correspondence regarding insurance benefits, billing processes, and reduction agreements.
- Learned and followed all organizational policies and procedures for multiple areas of business, including attorney processes, insurance processes, and patient contact processes.
Education
Bachelor of Arts - Media Informatics
Northern Kentucky University
Highland Heights, KY05-2020
Skills
- Telephone reception
- Needs analysis
- Network development
- Performance tracking
- Client relationship building
- Experience with Microsoft Office Suite
- Conversational Japanese
- Data Entry
- HTML
- JavaScript
Timeline
Third-Party Liability Representative
Elevate Patient Financial Solutions
02.2023 - Current
Bachelor of Arts - Media Informatics
Northern Kentucky University
Similar Profiles
Brian M. BlickBrian M. Blick
Patient Services Manager at Elevate Patient Financial SolutionsPatient Services Manager at Elevate Patient Financial Solutions
Bryan ScottBryan Scott
Patient Advocate at Elevate Patient Financial SolutionsPatient Advocate at Elevate Patient Financial Solutions
ASHLEY NORFLISASHLEY NORFLIS
Lead Patient Advocate at Elevate Patient Financial SolutionsLead Patient Advocate at Elevate Patient Financial Solutions
Grady CoteGrady Cote
Master at Arms at US Navy Active DutyMaster at Arms at US Navy Active Duty
Rudy MosqueiraRudy Mosqueira
Member Service Representative II at Navy Federal Credit UnionMember Service Representative II at Navy Federal Credit Union