Johnna Hart
Louisville
Summary
Detail-oriented professional with expertise in inventory management and data entry accuracy. Proven ability to enhance organization and efficiency, driving improved order processing and customer satisfaction.
Overview
42
42
years of professional experience
Work History
Order Picker
Kroger
Louisville
10.2025 - Current
- Operated hand-held scanners to track inventory accurately.
- Selected and packed orders according to customer specifications.
- Maintained cleanliness and organization in the picking area.
- Collaborated with team members to ensure efficient workflow.
Administrative Assistant
Raffertys
Louisville
03.2016 - Current
- Communicated with clients and vendors to facilitate effective collaboration.
- Supported team members by handling routine administrative tasks efficiently.
- Utilized software tools for data entry and document management effectively.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Organized files, faxed reports and scanned documents, maintaining desk in neat and organized fashion.
Homemaker
Self-employed
Louisville
05.1986 - Current
- Gave birth to and raised eleven children while simultaneously keeping odd jobs to financially contribute to the family unit.
Customs Broker
UPS
Louisville
03.2019 - 10.2023
- Facilitated customs clearance processes for international shipments.
- Coordinated documentation and compliance with trade regulations.
- Resolved discrepancies in customs documentation and shipment details.
- Maintained accurate records of import/export transactions and compliance data.
- Compiled data related to the classification, valuation, and origin of imported goods.
Newspaper Carrier
Courier Journal
Louisville
01.2001 - 12.2021
- Delivered newspapers daily to assigned routes in all weather conditions.
- Managed delivery schedules to ensure timely distribution of publications.
- Communicated with customers regarding service changes and delivery issues.
- Leveraged tools to start, stop or change routes.
Restaurant Manager
Chilis's Bar and Grill
Louisville
05.2006 - 03.2016
- Managed daily restaurant operations ensuring high service standards.
- Trained and supervised staff on customer service protocols and menu knowledge.
- Enforced health and safety regulations to maintain a clean environment.
- Resolved customer complaints promptly to enhance guest satisfaction.
Home Health Aide
SpectraCare Health Systems
Louisville
01.1995 - 07.2000
- Provided personal care assistance to patients in daily activities.
- Monitored patient health by recording vital signs regularly.
- Communicated effectively with healthcare team about patient conditions.
- Maintained cleanliness and organization of patient living spaces.
- Documented patient progress and care activities accurately in records.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
Telecommunications Operator
USAF
Louisville
09.1984 - 05.1986
- Operated communication equipment to facilitate seamless information flow.
- Coordinated with various units to ensure effective communication during operations.
- Collaborated with team members to enhance communication strategies and workflows.
Education
Bachelor of Science - Sociology
University of Louisville
Louisville, KY05.1998
Skills
- Inventory management
- Order processing
- Hand-held scanner operation
- Shipping compliance
- Problem solving
- Attention to detail
- Customer service
- Health and safety compliance
- Data entry accuracy
- Time management
- Coaching and encouraging
- Evaluating and prioritizing
Timeline
Order Picker
Kroger
10.2025 - Current
Customs Broker
UPS
03.2019 - 10.2023
Administrative Assistant
Raffertys
03.2016 - Current
Restaurant Manager
Chilis's Bar and Grill
05.2006 - 03.2016
Newspaper Carrier
Courier Journal
01.2001 - 12.2021
Home Health Aide
SpectraCare Health Systems
01.1995 - 07.2000
Homemaker
Self-employed
05.1986 - Current
Telecommunications Operator
USAF
09.1984 - 05.1986
Bachelor of Science - Sociology
University of Louisville