Summary
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Jon-David Thompson

Savannah,Cayman Islands

Summary

Solution-focused employee known for high productivity and efficient task completion that is looking to obtain remote employment. Possesses specialized skills in network troubleshooting, software installation, and cybersecurity measures. Excels in problem-solving, time management, and communication, ensuring smooth technological operations and user satisfaction.

Work History

I.T. Support Technician

KPMG
Georgetown, Grand Cayman
  • Fixed hardware connectivity relating to setting up printers for workers
  • Provided troubleshooting and server checks when needed
  • Organized and arranged peripheral devices for future use.

I.T. Support Technician

John Gray Highschool
Georgetown, Grand Cayman
  • Updated and programmed computers for the new school semester
  • Transported and allocated equipment in respective rooms for further set up.

I.T. Support Technician

CIFEC
Georgetown, Grand Cayman
  • Updated and programmed computers for the new school semester
  • Ran troubleshooting on old computers and updated software when required
  • Provided transportation of computer equipment to various classrooms for further set up
  • Organized wiring and peripherals in various rooms around the campus.

Education

Bachelor of Science - Information Technology

Florida International University (FIU)
Florida
12-2024

Skills

  • Software installation
  • Cable wiring
  • Setting up peripheral devices
  • Troubleshooting
  • Detailed organization
  • Necessary allocation of computer equipment
  • Database Administration
  • Network Administration
  • Asset Management
  • System Configuration
  • Application support
  • Mobile Device Management
  • Help Desk Support
  • Technical Support
  • Appointment Scheduling
  • Remote Support
  • System Administration
  • Account Management
  • LAN/WAN
  • Hardware and Peripherals
  • Operating systems
  • Antivirus Software
  • Complaint resolution
  • User Support
  • Customer Service
  • Information Protection

Affiliations

  • Enjoys fitness and living a healthy lifestyle
  • Sings and records various genres of songs
  • Studies a variety of scientific articles
  • Delights in watching and appreciating the art of film

Accomplishments

Book author

Timeline

I.T. Support Technician

KPMG

I.T. Support Technician

John Gray Highschool

I.T. Support Technician

CIFEC

Bachelor of Science - Information Technology

Florida International University (FIU)

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Jon-David Thompson