Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jonathan Cardwell

Hopkinsville

Summary

Highly knowledgeable in automotive parts sales with background in identifying client needs and recommending suitable products. Strong customer service skills, ability to handle high volume of customers efficiently. Known for fostering strong relationships with customers, maintaining inventory levels and contributing positively to sales targets. Possess keen understanding of automotive industry trends and market shifts.

Overview

6
6
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification

Work History

Automotive parts salesperson Manager

Advance Auto Parts
Clarksville
03.2024 - 08.2025
  • Assisted customers in selecting automotive parts and accessories.
  • Provided product knowledge to help customers make informed decisions.
  • Managed inventory levels and organized stockroom for efficient access.
  • Processed customer transactions using point-of-sale systems accurately.
  • Trained new employees on store policies and product lines effectively.
  • Resolved customer inquiries and complaints with professionalism and patience.
  • Collaborated with team members to maintain a clean and organized store environment.
  • Provided customer service to automotive parts customers, including answering questions about product features and availability.
  • Resolved customer complaints efficiently while maintaining a professional demeanor.
  • Inspected returned items for damage before issuing refunds or exchanges.
  • Created detailed reports on daily sales activity for senior management review.
  • Operated cash register during peak hours of business transactions accurately and efficiently.
  • Assisted in unloading trucks and stocking shelves with incoming shipments of parts.
  • Collaborated closely with other departments within the organization to meet customer demands in a timely manner.
  • Processed returns according to company policy while keeping customer satisfaction a priority.
  • Sourced hard-to-find components from alternative suppliers if necessary based on customer needs.
  • Provided technical advice on how best to use certain auto parts for specific vehicles.

Mechanical Technician

Watkins Express Freight
Hopkinsville
08.2023 - 10.2023
  • Maintained and repaired mechanical systems in freight transport vehicles.
  • Conducted routine inspections to ensure equipment functionality and safety.
  • Assisted in diagnosing mechanical issues and implementing repair solutions.
  • Utilized hand tools and diagnostic equipment for equipment maintenance tasks.
  • Documented repair procedures and maintenance records accurately for compliance.
  • Followed safety protocols while performing maintenance tasks in a fast-paced setting.
  • Improved workflow by organizing tools and parts for efficient operations.
  • Replaced worn or defective parts with new ones.
  • Performed preventative maintenance on mechanical equipment and machinery.
  • Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
  • Diagnosed mechanical problems and determined solutions to correct concerns.
  • Utilized hand tools such as wrenches, pliers, screwdrivers.
  • Maintained accurate records of repairs and preventive maintenance activities.
  • Conducted routine lubrication of moving parts according to safety protocols.
  • Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
  • Operated pressure pumps, air electrical equipment and mechanical equipment.
  • Followed safety regulations while working with hazardous materials and chemicals.
  • Assisted in the installation of new machines and equipment.
  • Collaborated with other technicians to complete complex projects efficiently.
  • Assembled, integrated and repaired equipment or systems in accordance with appropriate standards and procedures.
  • Inspected completed work for accuracy and quality assurance.
  • Cleaned, repaired and installed tank gaskets and internal and external valves.
  • Organized spare parts inventory to facilitate quick access during repairs or replacements.
  • Monitored performance parameters to ensure optimal operation of machinery.
  • Ensured the proper disposal of waste materials generated from repair works.
  • Analyzed data from test runs to identify potential malfunctions in advance.
  • Calibrated instruments used in testing operations to verify performance specifications.
  • Utilized highly-accurate measuring instruments to align machinery in new installations and replacement.
  • Developed detailed reports on operational issues and recommended corrective actions.
  • Assembled or disassembled complex mechanical systems.

Forklift Operator

Neovia whirlpool
Plainfield
05.2023 - 08.2023
  • Operated forklifts to transport materials across warehouse efficiently.
  • Inspected equipment daily to ensure safe and proper operation.
  • Loaded and unloaded shipments, verifying contents against packing lists.
  • Collaborated with team members to streamline warehouse workflow processes.
  • Adhered to safety protocols, ensuring a secure work environment for all staff.
  • Conducted regular maintenance checks on forklifts to optimize performance.
  • Loaded pallets onto trailers for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Ensured safety procedures were followed when operating forklifts.
  • Maintained current forklift training and certification as required by company policies.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Transported material to correct locations and documented inventory changes.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Packaged, labeled and tagged goods before transfer.
  • Used handheld scanners for warehouse management system compliance.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Reported safety and quality issues to management.
  • Inspected lifts before use to prevent damage to goods.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Collaborated with team members on various tasks related to storage and transport operations.

Lube Technician

Indy lube
Danville
06.2022 - 06.2023
  • Performed oil changes and fluid checks for various vehicle types.
  • Inspected and maintained lubrication systems for optimal performance.
  • Educated customers on routine maintenance and service options available.
  • Operated diagnostic tools to assess vehicle lubrication needs.
  • Assisted team members in training new technicians on procedures.
  • Ensured compliance with safety regulations during service operations.
  • Managed inventory of lubricants and supplies for efficient workflow.
  • Collaborated with mechanics to address underlying vehicle issues.
  • Performed oil changes and lubrication services on a variety of vehicles.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
  • Installed new windshield wiper blades and checked tire pressure.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
  • Performed automotive preventive maintenance and inspected tires.
  • Maintained records of all work performed according to company guidelines.
  • Ensured that all tools were properly stored after use in order to maintain a clean working environment.
  • Tested batteries using specialized equipment such as digital multimeters.
  • Greeted customers in a friendly manner upon arrival at the service station.
  • Disposed of used oil containers in accordance with local regulations.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Reported any mechanical issues found during inspection to the supervisor immediately.
  • Diagnosed engine problems by performing visual inspections, listening for unusual noises or checking warning lights on the dashboard.
  • Educated customers about preventive maintenance services available to them.
  • Demonstrated excellent problem solving skills when dealing with difficult situations.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Repaired, replaced and adjusted brakes.
  • Reviewed work orders and discussed with supervisors.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Conducted test drives before and after repair services.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.

Truck Driver

Kelly Trucking
Hopkinsville
02.2019 - 12.2022
  • Assisted in training new drivers on operational procedures and safety protocols.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Obtained signatures needed to complete and process paperwork.
  • Managed unexpected emergencies and route changes with calm and professionalism.

Education

GED
Hopkinsville, KY

Skills

  • Automotive knowledge
  • Inventory management
  • Customer service
  • Sales transactions
  • Vehicle inspection
  • Parts ordering
  • Technical troubleshooting
  • Supplier sourcing
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Training & development
  • Safety compliance
  • Strong communication skills
  • Goal-oriented mindset
  • Negotiation
  • Sales strategy development
  • Coordinating paperwork
  • Clean driving record
  • Training and coaching
  • Replacement parts identification
  • Parts department organization
  • Forklift operation
  • Parts recommendation
  • Parts installation
  • Order fulfillment
  • Verbal and written communication
  • Reviewing deliveries
  • Inventory auditing
  • Improving customer satisfaction
  • Returns processing
  • Parts documentation
  • Ordering parts
  • Goal setting
  • Attention to detail
  • Maintenance knowledge

Certification

  • Forklift certified
  • Drivers license

References

References available upon request.

Timeline

Automotive parts salesperson Manager

Advance Auto Parts
03.2024 - 08.2025

Mechanical Technician

Watkins Express Freight
08.2023 - 10.2023

Forklift Operator

Neovia whirlpool
05.2023 - 08.2023

Lube Technician

Indy lube
06.2022 - 06.2023

Truck Driver

Kelly Trucking
02.2019 - 12.2022

GED

Similar Profiles

CREATE PROFILE
Jonathan Cardwell