Accomplished PepsiCo professional of 13 years, adept in route management and leveraging excellent communication skills to enhance customer satisfaction. Demonstrated ability to streamline delivery processes, achieving a notable increase in efficiency. Dedicated and motivated with a proven record of generating and building relationships with employees and customers across all levels. Exceptional critical decision making skills during challenging situations. Adaptable with ability to work independently or in a team setting. Committed to maintaining high standards of service and safety.
Completed Frontline Career Assessment in March of 2021. Finished in high regard placing top 2 in my class.
Completed Pepsi's Driver Trainer Course in May of 2024 to be the Driver Trainer at Albany, KY for new hire drivers.
For 2 years I have filled in for current Delivery Team Lead during their vacations and PTO Days making sure routes are dispatched and all routes are covered.