Jonathan German-Rios
Warsaw
Summary
I am seeking a position that has room for advancement and long term career stability. I learn quickly in order to complete necessary work tasks and keep up with daily work requirements.
Overview
16
16
years of professional experience
Work History
Field Service Technician
Adaptec solutions
Rochester
07.2024 - Current
- Diagnosed equipment issues to ensure optimal performance and reliability.
- Installed and configured systems according to specifications and customer requirements.
- Conducted routine maintenance on equipment to extend lifespan and efficiency.
- Collaborated with team members to troubleshoot complex technical problems.
- Provided training to customers on system operation and maintenance procedures.
- Documented service requests and resolutions in the company database for tracking.
- Ensured compliance with safety regulations during all service operations on-site.
- Responded promptly to emergency service calls, prioritizing customer needs effectively.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Disassembled defective machines for repair or replacement of parts.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Trained customers on equipment after installation.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Observed field safety protocols to prevent injuries and accidents.
- Replaced faulty parts or components following diagrams or blueprints.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Maintained equipment performance by cleaning and lubricating components.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Adjusted functional parts of devices or control instruments according to specifications.
- Performed troubleshooting on electronic circuits and systems.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Performed annual and preventive system service maintenance.
- Communicated with vendors, upper management, and peers.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Operated hand tools and power equipment according to corporate safety procedures.
- Installed electrical wiring for new installations as needed.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
- Analyzed equipment data to isolate and diagnose faults.
- Explained and recommended service options to customers and detailed costs.
- Handled telephone support calls to determine issues and provide solutions.
- Monitored system performance remotely through data analysis methods such as telemetry readings.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Kept records of parts and equipment used in projects to update inventory.
- Completed scheduled appointments on time to drive quality service.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Laborer
Seamless solutions
Warsaw
01.2010 - 03.2021
- Used picks and shovels to dig, spread and level dirt and gravel.
- Performed heavy labor such as ditch digging, paving and hauling.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
- Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
- Cut metal and wood materials into specified sizes for installation using tile cutters and power saws.
- Completed daily work tasks using up-to-date construction tools and machinery.
- Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
- Prepared concrete and plaster mixtures to cover surfaces.
- Assisted project planning by measuring distances and marking locations.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Trained in how to complete skilled job tasks.
- Set up equipment to maintain worksite efficiency.
- Built temporary structures to hold back slopes or allow skilled workers to reach greater heights and complete job tasks.
- Coordinated communication between equipment operators via two-way radios and hand signals.
- Trained in plumbing, carpentry, painting, plastering, machine servicing and installation.
- Measured, cut and laid out materials based on individual job requirements.
- Supported work by moving and organizing materials to assist with smooth daily operation.
- Used saws, hammers, metal breaks, shovels and jack hammers to repair concrete areas, including unsafe curbs, gutters, sidewalks, driveways and roadways.
- Used organizational skills to meet productivity requirements.
- Planned for new build and rebuild construction projects by analyzing width and length of areas.
- Assisted distribution of tools, materials and equipment to skilled workers.
- Maintained clean, safe working environment by removing waste from job site prior to shift completion.
- Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
Education
High School Diploma -
Home School
Warsaw, KY05.2020
Skills
- Heavy equipment operation
- Standard operating procedures understanding
- Hand tool operations
- Safety behaviors expertise
- Equipment operation
- Materials handling
- Equipment maintenance
- Fluent in Spanish
- Active listening
- Customer service
- Project planning
- Working collaboratively
- Conflict resolution
- Decision-making
- Electrical troubleshooting
- Mechanical troubleshooting
- Mechanical repairs
- Electrical repairs
- Conveyor troubleshooting
- Industrial maintenance
- confined space experience
- Loto training
- OSHA 10
- Machine servicing
- Safety compliance
- Troubleshooting systems
- Parts ordering
- Blueprint interpretation
Timeline
Field Service Technician
Adaptec solutions
07.2024 - Current
Laborer
Seamless solutions
01.2010 - 03.2021
High School Diploma -
Home School