Jonathan Mosley
Carrollton
Summary
Dynamic Retail Sales Associate with proven expertise at Walmart, excelling in customer service and inventory management. Recognized for enhancing customer experiences and fostering relationships, while training new team members. Adaptable and dependable, I consistently maintain high standards of cleanliness and visual displays, contributing to increased sales and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate Cashier
Walmart
Carrollton, KY
07.2020 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Maintained organized merchandise displays to promote sales and improve visibility.
- Collaborated with team members to ensure store cleanliness and safety standards were met.
- Managed inventory levels by restocking shelves and conducting regular counts.
- Trained new associates on cash handling procedures and customer service protocols.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FL05.2018
Skills
- Quick learner
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Dependability
- Inventory management
- Product knowledge
- Team collaboration
- Visual displays
- Attention to detail
- Honest and dependable
- Adaptable and flexible
- Creative thinking
- Decision-making
- Team leadership
- Relationship building
- Teamwork and collaboration
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Reliability
- Critical thinking
- Adaptability and flexibility
Mechanic
I’m very good at working on cars and other machinery
Timeline
Retail Sales Associate Cashier
Walmart
07.2020 - Current
High School Diploma -
Terry Parker High School