Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jordan Ackerson

Alexandria

Summary

Dynamic professional with a proven track record at SUN Behavioral Health, excelling in teamwork and customer service. Recognized for enhancing patient satisfaction through compassionate care and effective communication. Skilled in problem-solving and adaptable to fast-paced environments, consistently achieving high-quality service delivery while maintaining confidentiality and promoting independence.

Overview

4
4
years of professional experience

Work History

MHT

SUN Behavioral Health
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

CNA

Carmel Manor
04.2024 - 09.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

Woodcrest Nursing & Rehabilitation
01.2023 - 04.2024
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted patients with daily living activities, promoting independence and dignity.

Manager

Jimmy Johns Sandwich Shop
02.2021 - 01.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Nursing

Gateway Community & Technical College
Edgewood, KY
05-2025

High School Diploma -

Notre Dame Academy
Park Hills, Ky.
05-2016

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Decision-making
  • Problem resolution

Additional Information

I have graduated an ADN program and recently acquired my RN compact license as of June 4th, 2025.

License #: 4039833

Timeline

MHT

SUN Behavioral Health
08.2024 - Current

CNA

Carmel Manor
04.2024 - 09.2024

CNA

Woodcrest Nursing & Rehabilitation
01.2023 - 04.2024

Manager

Jimmy Johns Sandwich Shop
02.2021 - 01.2023

Nursing

Gateway Community & Technical College

High School Diploma -

Notre Dame Academy

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Jordan Ackerson