Jordan Bolin
Louisville
Summary
Results-driven professional with strong customer service skills, adept at resolving issues and enhancing satisfaction. Proven track record in driving sales and collaborating with teams to exceed operational goals.
Overview
14
14
years of professional experience
Work History
Sales Associate
Cellular Sales Verizon
Louisville
11.2024 - Current
- Assisted customers with selecting mobile devices and accessories based on needs.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to achieve sales goals and enhance service quality.
General Manager
Wild eggs
Louisville
11.2022 - 10.2024
- Oversaw daily business operations, ensuring effective budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Enforced health and safety standards to maintain compliance and guest satisfaction.
- Led team meetings to enhance communication and resolve operational challenges.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted employee training on duties, policies, and procedures to ensure compliance and performance standards.
Executive Chef
Magnolia Springs Louisville Senior Living
Louisville
02.2013 - 09.2024
- Collaborated with dietary staff to accommodate special dietary needs and preferences.
- Supervised kitchen staff to ensure efficient food preparation and service.
- Created engaging dining experiences through themed meals and events.
- Managed inventory and ordered supplies to ensure consistent stock availability for kitchen operations.
- Implemented cost-control measures to optimize kitchen operations effectively.
- Developed new menu items and supervised quality to maintain high standards while controlling food expenses.
- Supervised the selection, training, scheduling, and performance of kitchen personnel.
- Collaborated in developing marketing strategies to enhance restaurant visibility and drive revenue growth.
- Coordinated with front-of-house staff regarding reservations and table management.
- Trained and supervised front and back of house to develop new skills and improve team performance.
Field Artillery Crewmember
National Guard
Louisville
06.2012 - 05.2015
- Operated and maintained weapons systems and equipment, ensuring readiness for missions.
- Collaborated with team members to execute tactical exercises and drills, enhancing unit preparedness.
- Adhered to military protocols while executing responsibilities in dynamic settings, promoting operational safety.
Education
High School Diploma -
Soth Oldham Highschool
Crestwood, KY06-2012
Skills
- Sales techniques
- Product knowledge
- Customer relationship management
- Point of sale systems
- Inventory management
- Customer service
Timeline
Sales Associate
Cellular Sales Verizon
11.2024 - Current
General Manager
Wild eggs
11.2022 - 10.2024
Executive Chef
Magnolia Springs Louisville Senior Living
02.2013 - 09.2024
Field Artillery Crewmember
National Guard
06.2012 - 05.2015
High School Diploma -
Soth Oldham Highschool