Jordan Burkhardt
Mount Washington
Summary
Highly trusted operations and administrative leader with 10+ years of progressive responsibility within a multi-site organization. Proven experience overseeing cross-functional teams, managing six-figure departmental budgets, leading large-scale events, and directing HR processes without reliance on a traditional four-year degree. Known for building clear systems, improving processes, and executing complex initiatives across events, people operations, and organizational administration. Seeking a growth-oriented role where operational leadership, project management, and people management skills add measurable value.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Central Operations, Events, HR, and Departmental Leadership
3trees Church
Columbia
08.2016 - Current
- Progressively promoted over a decade from front desk administration into senior-level operational leadership supporting executive staff, multiple departments, four physical locations, and an online location.
- Current / Recent Roles: Central Next Steps Lead, Events Director (Central), Human Resources Director, Executive Assistant (Worship & College Departments), Executive Assistant to the Senior Pastor, Central Administrator, Local Operations & Next Steps Coordinator (Louisville Location - newest location launch).
- Organizational Operations & Leadership - Oversee centralized systems and processes for onboarding, engagement, and internal operations across multiple locations.
- Lead and support local coordinators, ensuring consistency, accountability, and alignment with organizational goals.
- Serve as a primary operational liaison between executive leadership, department heads, and local teams.
- Budget & Financial Oversight - Manage departmental budgets exceeding $100,000 annually.
- Oversee and track event budgets exceeding $50,000, ensuring fiscal responsibility and alignment with strategic priorities.
- Review and process financial reports, expense coding, and documentation across multiple departments and accounts.
- Event Strategy & Execution - Lead planning and execution for large-scale, high-attendance events, including Women's Night, Men's Night, Serve Team Rallies, Relationship Night, Revive Camp, and Kids Camp.
- Build event timelines, registration systems, logistics plans, vendor coordination, and post-event follow-up processes.
- Support and advise local teams with planning and execution of site-specific and one-off events.
- Human Resources & Compliance - Direct onboarding and offboarding processes for all employees.
- Manage PTO tracking, employee training requirements, background checks, and vehicle compliance programs.
- Assist with employee relations, incident documentation, verifications of employment, and benefits administration.
- Support leadership with job descriptions, policy compliance, and adherence to state and federal employment standards.
- Executive & Departmental Support - Provide executive-level administrative support to senior leaders and department heads.
- Prepare agendas, workflows, documentation, and action items for leadership and department meetings.
- Coordinate guest hosting logistics, including travel, lodging, honorariums, contracts, and on-site experience details.
- Systems, Process & Project Management - Build and manage project boards, timelines, and workflows to support events, staff initiatives, and organizational priorities.
- Track deliverables, deadlines, and progress across departments.
- Maintain centralized documentation, reporting dashboards, and operational records.
- Department-Specific Leadership - Worship Department - Support team scheduling, auditions, rehearsals, and service logistics.
- Assist with children's worship programming, seasonal productions, and special services.
- Oversee supply ordering, backstage hospitality, and department-specific budgets.
- College Department - Coordinate creative projects, special events, and weekly gatherings.
- Oversee printing, supplies, team meals, welcome initiatives, and move-in logistics.
- Support leadership meetings, one-on-one coordination, and recommendation letters.
- Local Campus Operations (Louisville) - Serve as local administrator and next steps coordinator.
- Support congregational care, scheduling, communications, and giving follow-up.
- Oversee campus-specific supply ordering and logistics.
- Multi-Location Organization
Education
College Coursework -
Fayetteville Technical Community College
Fayetteville, NC06-2016
College Coursework -
Temple College
Temple, TX01-2011
High School Diploma -
Fayetteville Christian School
Fayetteville, NC05-2010
Skills
- Operations and organizational management
- Budget oversight
- Project and program management
- Human resources and compliance
- Executive support
- Cross-functional leadership
- Event strategy and execution
- Process and workflow design
- Stakeholder communication
- Vendor coordination
- Event planning
- Strategic planning
- Employee training
- Time management
Certification
- Human Resources Ministry Professional, 2023
- Google Project Management Certificate, 2026
References
Available upon request
Timeline
Central Operations, Events, HR, and Departmental Leadership
3trees Church
08.2016 - Current
College Coursework -
Fayetteville Technical Community College
College Coursework -
Temple College
High School Diploma -
Fayetteville Christian School