Jordan Overstreet
Louisville
Summary
Proven ability to engage audiences and enhance visitor experiences through effective communication and feedback collection. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Tour Guide/Retail Worker
Louisville Slugger Museum & Factory
Louisville
05.2023 - Current
- Guided visitors through interactive exhibits showcasing baseball history and bat production.
- Shared engaging stories about famous players and iconic moments in baseball.
- Coordinated event logistics for museum activities and promotions, enhancing visitor engagement.
- Gathered and analyzed guest feedback to refine tour experiences and engagement strategies.
- Exhibited positivity and enthusiasm in guest interactions, fostering a welcoming environment.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Education
Some College (No Degree) - Marketing
Bellarmine University
Louisville, KY03-2026
Skills
Event coordination
- Guided tours
- Customer service
- Storytelling techniques
- Feedback collection
- Customer engagement
- Visitor engagement
- Event planning
- Weather preparedness
- Cultural sensitivity
- Social media
- Marketing
Certification
Google Ads
Timeline
Tour Guide/Retail Worker
Louisville Slugger Museum & Factory
05.2023 - Current
Some College (No Degree) - Marketing
Bellarmine University