Mary Leyva
Hopkinsville
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Civil Engineering Technologist position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
TJMaxx
07.2021 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Initially Stitched
03.2016 - 07.2018
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Recommended accessories and complementary purchases to boost revenue.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate, Team Member
Chuck E Cheese
12.2015 - 08.2016
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Coordinate services for events, such as accommodation for participants needs, catering, signage, displays, special needs requirements, and printing.
Confined Space Team Member
Tennesse Valley Authority
06.2015 - 09.2015
- Collect samples of dust, gases, vapors, and other potentially toxic materials for analysis
- Investigate the adequacy of ventilation, exhaust equipment, lighting, and other conditions affecting working conditions.
- Trained in safety programs and demonstrated the use of safety equipment.
Hostess
Texas Roadhouse Restaurant
03.2014 - 06.2015
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Planned and executed guest parties by organizing menus, spaces and special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Call Center Associate
Austin Peay University
09.2013 - 11.2013
- Answer telephone calls and respond to inquiries or transfer calls
- APSU Annual Giving
- Answer telephones and give information to callers about donations to different events they once participated in
- Create, maintain, and enter information into databases
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Complete forms in accordance with company procedures.
Education
High School Diploma -
Houston County High School
Erin, TN05.2013
Bachelor of Science - Engineering Technology
Austin Peay State University
Clarksville, TN08.2022
Skills
- Conducting field surveys
- Civil engineering assistance
- Effective communication
- Good Telephone Etiquette
- Attention to Detail
- Data Entry
- Self-Motivated
- Cultural Awareness
Certification
- OSHA 10 Certified
- Confined Space Entry Certified
- Respiratory Fit Test Certified
Timeline
Sales Associate
TJMaxx
07.2021 - Current
Sales Associate
Initially Stitched
03.2016 - 07.2018
Sales Associate, Team Member
Chuck E Cheese
12.2015 - 08.2016
Confined Space Team Member
Tennesse Valley Authority
06.2015 - 09.2015
Hostess
Texas Roadhouse Restaurant
03.2014 - 06.2015
Call Center Associate
Austin Peay University
09.2013 - 11.2013
High School Diploma -
Houston County High School
Bachelor of Science - Engineering Technology
Austin Peay State University
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