Jose Ruano

Started with AutoZone in Hammond, Indiana, then transferred to Lexington, KY. Then I still work at my current store, Cynthiana, KY.

With over 20 years of customer service.

I was a senior parts sales manager, then promoted to store manager in 1997.

Then I step down as manager to part-time salesperson to start my career with the USPS.

• Worked flexible hours across night, weekend, and holiday shifts.

• Delivered mail and packages efficiently along designated routes.
• Maintained accurate records of deliveries and pickups.
• Ensured adherence to safety protocols during daily operations.
• Trained new employees on route navigation and delivery procedures.
• Resolved customer inquiries and delivery issues promptly.
• Implemented process improvements for enhanced delivery efficiency.
• Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
• Retired form the US postal service

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Work as a Motor Vehicle Operator with the 3rd LAAM Missile Battalion.
• Worked well in a team setting, providing support and guidance.