Jose Carlos Montano Jordan
LOUISVILLE
Summary
Dynamic technician at Phoenix Pools LLC with a proven track record in problem-solving and customer relationship management. Recognized for enhancing team performance through innovative solutions and effective collaboration. Adept at prioritizing tasks and maintaining high customer satisfaction by delivering knowledgeable service and fostering strong interpersonal connections.
Overview
8
8
years of professional experience
Work History
Phoenix Pools LLC
Technician
Louisville
08.2017 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Some College (No Degree) - Construction Project Management
Escuela Politecnica 26 De Julio Holguin
Holguin CubaSkills
- Critical thinking
- Customer relationship management
- Problem solving
- Team collaboration
- Project management
- Product knowledge
- Adaptability to change
- Conflict resolution
- Task prioritization
- Recordkeeping
- Problem-solving
- Interpersonal communication
- Verbal communication
Timeline
Phoenix Pools LLC
Technician
08.2017 - Current
Some College (No Degree) - Construction Project Management
Escuela Politecnica 26 De Julio Holguin