Joseph Golding
Louisville
Summary
Strategic people and development leader with 5+ years of experience designing, implementing, and scaling training, coaching, and culture initiatives within high-performance sales organizations. Known for building leadership pipelines, improving frontline capability, and aligning learning programs with business outcomes. Adept at translating strategy into execution through structured onboarding, recurring training, and individualized development plans. Trusted partner to senior leadership with a proven ability to drive engagement, retention, and sustained performance through intentional culture-building.
Overview
23
23
years of professional experience
Work History
Sales Development Coach SMB
T-Mobile
Louisville, Kentucky
06.2020 - Current
- Lead, coach, and develop a team of 11 sales professionals, driving consistent performance against monthly and quarterly business targets.
- Designed and facilitated structured onboarding and ongoing development programs focused on consultative selling, discovery, objection handling, and call quality.
- Conducted monthly formal training sessions supplemented by weekly coaching and performance labs.
- Built individualized development plans using performance data, behavioral observations, and call analysis.
- Improved speed-to-productivity for new hires by standardizing onboarding, skill reinforcement, and coaching cadences.
- Selected for T-Mobile’s inaugural Leadership Development Program based on sustained performance, leadership presence, and cultural impact.
- Founded and led the Louisville Culture Council for 6 years, designing and executing engagement initiatives for 125+ employees.
- Treated culture as a business lever, not a perk, driving participation, morale, retention, and leadership visibility.
- Partnered cross-functionally with senior leaders, HR, and training teams to align development strategy with enterprise priorities.
- Maintained team performance, cohesion, and engagement during extended periods of remote work.
- Known as a trusted people leader who balances accountability, empathy, and results.
Sales Coach
Sprint
Louisville, Kentucky
11.2019 - 05.2020
- Promoted from Account Manager based on performance and leadership capability.
- Provided structured one-on-one coaching focused on confidence-building, pipeline management, and consultative selling.
- Facilitated skill development using the PSC sales model.
- Partnered with Sales Managers to align coaching strategies with broader team goals.
Business Account Manager
Sprint
Louisville, Kentucky
03.2018 - 11.2019
- Managed a portfolio of 300+ small and mid-sized business clients.
- Delivered tailored mobility and connectivity solutions aligned to operational needs and budgets.
- Consistently met or exceeded monthly sales targets.
- Recognized as a subject matter expert and peer resource.
- Earned Spireon Specialist designation from Solutions Engineering team.
Conductor/Switchman
CSX Transportation
Louisville, Kentucky
01.2013 - 01.2018
- Licensed conductor for a Class 1 railroad with responsibility for safety, compliance, and operational precision.
- Known for adaptability, reliability, and calm leadership in high-risk environments.
- Graduated from CSX REDI Center in Atlanta, GA with a 95% average
Lead Mechanic
Satco Inc.
Louisville, Kentucky
01.2003 - 01.2013
- Led assembly and repair operations for shipping containers supporting national logistics partners.
- Trained new hires on safety standards, quality controls, and productivity expectations.
- Diagnosed and repaired complex mechanical issues using advanced diagnostic tools and techniques.
Education
Associate of Applied Science - Business Management
Rasmussen University
09.2027
Certification of Completion - undefined
CSX REDI Center
Atlanta, Georgia08.2013
Honors Diploma - undefined
Southern High School
Louisville, Kentucky05.2002
Skills
- Leadership Development
- Training & Facilitation
- Program Design & Implementation
- New Hire Onboarding
- Performance Coaching
- Sales Enablement
- Workshop & Curriculum Development
- Employee Engagement Strategy
- Culture-Building & Workplace Experience
- Cross-Functional Partnership
- KPI & Performance Optimization
- Salesforce & CRM Analytics
- Change Management
- Consultative Selling
- Personal development
- Task delegation
Timeline
Sales Development Coach SMB
T-Mobile
06.2020 - Current
Sales Coach
Sprint
11.2019 - 05.2020
Business Account Manager
Sprint
03.2018 - 11.2019
Conductor/Switchman
CSX Transportation
01.2013 - 01.2018
Lead Mechanic
Satco Inc.
01.2003 - 01.2013
Certification of Completion - undefined
CSX REDI Center
Honors Diploma - undefined
Southern High School
Associate of Applied Science - Business Management
Rasmussen University
RECOGNITION
Kentucky Colonel - Commonwealth of Kentucky/ Gov. Andy Beshear / October 2021, I was awarded the title of Kentucky Colonel by Governor Andy Beshear and the state of Kentucky, in recognition of noteworthy accomplishments and outstanding service to the state. The commission of Kentucky Colonel is the highest title of honor bestowed by the governor of Kentucky., Featured Artist - Red Tree Furniture Store / 2016-present, Red Tree is a store in downtown Louisville that features work from local artists and craftsmen. I’ve had the great pleasure of being one of their featured artists since 2016.
Kentucky Colonel
Commonwealth of Kentucky, Office of Governor Andy Beshear (2021)
Highest honorary title recognizing leadership, service, and community impact