JOSE KALONJI
LEXINGTON
Summary
Dynamic professional with a proven track record at Amazon Company, adept in organization and problem-solving. Excelled in analyzing return trends and enhancing meat quality, demonstrating exceptional attention to detail and multitasking abilities. Skilled in Microsoft Office and complaint handling, consistently achieving goals with minimal waste.
Overview
15
15
years of professional experience
Work History
Customer Returns Associate
Amazon Company
02.2020 - 08.2024
- Participated in regular meetings focused on analyzing return trends, identifying opportunities for improvement, and discussing potential solutions for ongoing challenges in the returns process.
- Used distributor and manufacturer websites to process orders and request returns.
- Provided timely feedback to management on trends in customer returns, aiding in proactive problem-solving efforts.
- Assisted customers with return inquiries, providing accurate information on company policies and procedures.
Cutting Meats
JBS Swift
11.2009 - 11.2019
- Achieved consistent weight accuracy while cutting meats per customer request.
- Demonstrated proficiency in knife skills by expertly cutting meats, vegetables, fruits as required by specific recipes.
- Improved meat quality by trimming and cutting meats according to customer specifications.
- Contributed to the reduction of waste by accurately measuring and cutting meats to specified sizes.
Education
High School Diploma -
Institut Technique De Kitomesa
Kinshasa, D.R.Congo07-1990
Skills
- Organization
- Microsoft office
- Documentation
- Complaint handling
- Warehouse operations
- Shipping and receiving
- Product inspection
- Problem-solving
- Problem-solving skills
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
Timeline
Customer Returns Associate
Amazon Company
02.2020 - 08.2024
Cutting Meats
JBS Swift
11.2009 - 11.2019
High School Diploma -
Institut Technique De Kitomesa
Similar Profiles
Joua VueJoua Vue
Inbound Warehouse Associate at Amazon CompanyInbound Warehouse Associate at Amazon Company
JORGE MARBAN SOTELOJORGE MARBAN SOTELO
Parcel delivery person at AMAZON COMPANYParcel delivery person at AMAZON COMPANY
ASHLEY SCHMIDTASHLEY SCHMIDT
Packager at Amazon CompanyPackager at Amazon Company