Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Lopez

Louisville

Summary

Dynamic professional with extensive experience in the hospitality industry, including a successful tenure as Restaurant Manager at I Love Tacos. Proven ability to enhance customer satisfaction through strong communication and innovative menu development. Bilingual in English and Spanish, with a solid work ethic and expertise in professional cooking.

Overview

8
8
years of professional experience

Work History

Server

Foko
12.2023 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables, ensuring timely order delivery and customer satisfaction.
  • Collaborated with kitchen staff to facilitate efficient meal preparation and service.
  • Trained new servers on menu knowledge and customer interaction techniques.

Tour Manager

White Reaper Touring LLC
01.2022 - Current
  • Coordinated travel logistics for multiple tours, ensuring timely arrivals and departures.
  • Managed vendor relationships to secure accommodations, transportation, and services for tour participants.
  • Developed detailed itineraries that optimized schedules and enhanced participant experiences.
  • Oversaw on-site operations during events, addressing issues promptly to maintain smooth execution.

Restaurant Manager

I Love Tacos
01.2020 - 01.2022
  • Oversaw daily operations, ensuring efficient service and adherence to quality standards.
  • Trained and mentored staff, fostering a collaborative and motivated work environment.
  • Implemented inventory control procedures, reducing waste and optimizing supply chain efficiency.
  • Developed and maintained relationships with vendors, enhancing product availability and cost-effectiveness.

Chef

Con Huevos
04.2017 - 01.2020
  • Developed innovative seasonal menus, incorporating locally sourced ingredients to enhance dining experiences.
  • Supervised kitchen staff, ensuring efficient workflow and adherence to food safety standards.
  • Trained new chefs in culinary techniques and presentation skills, fostering team development and collaboration.
  • Streamlined inventory management processes, reducing waste and optimizing ingredient usage for cost efficiency.

Education

Eastern High School
Middletown, KY

Skills

    English/Spanish fluency

    Professional cooking experience

    Strong work ethic

    6 weightlifting experience(physically capable)

    Strong communication skills

Timeline

Server

Foko
12.2023 - Current

Tour Manager

White Reaper Touring LLC
01.2022 - Current

Restaurant Manager

I Love Tacos
01.2020 - 01.2022

Chef

Con Huevos
04.2017 - 01.2020

Eastern High School

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Joseph Lopez