Joseph R. Conlon
Lexington,KY
Overview
15
15
years of professional experience
Work History
Owner/Operator
Into the Blue Aquatics
02.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed business plan, processes and procedures to provide superior service to customers.
- Implemented effective financial management practices, improving cash flow and profitability.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Inside Sales Associate
Janell Inc
01.2013 - 01.2018
- Work directly with customers to establish needs and make product recommendations
- Build professional relationships with customers through punctual and knowledgeable service
- Personal performance attributable to a 16 percent increase in sales and rentals over the previous year as measured by gross revenue
- Answer questions regarding product use and technical specifications
- Manage incoming and outbound freight for customer and inter-branch shipments
- Designated to fashion showroom marketing design and layout
- Frequently communicate with customers regarding account information
- Accounts receivable, accounts payable, invoices, orders
Assistant Project Manager
Olive Hill Sporthorses
06.2011 - 08.2013
- Manage the restoration of 30+ stable barn and 200’X50’ indoor area
- Assist in the operation of daily activities
- Coordinate in-house marketing events for current and prospective clients
Distribution Associate
Janell Inc
03.2010 - 01.2013
- Responsible for the efficient distribution of company assets to customers
- Coordinate logistic patterns of outbound freight effectively
- Far-reaching understanding of the use of heavy machinery including the use of forklifts, trucks, etc
- Maintained rental and sales equipment inventory
- Comprehensive knowledge of company assets and excellent performance record led to a promotion to current position
Education
B. S. - Agricultural Economics
University of Kentucky
Lexington, KY12.2013
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Detail oriented
- Communication skills
- Time management
- Customer service skills
- Documentation and reporting
- Inventory management
- Financial analysis
- Budget development
- Marketing strategy development
- Financial planning
- Business operations management
Timeline
Owner/Operator
Into the Blue Aquatics
02.2018 - Current
Inside Sales Associate
Janell Inc
01.2013 - 01.2018
Assistant Project Manager
Olive Hill Sporthorses
06.2011 - 08.2013
Distribution Associate
Janell Inc
03.2010 - 01.2013
B. S. - Agricultural Economics
University of Kentucky
Similar Profiles
Ken JohnsonKen Johnson
Owner at Blue Hippo Aquatics LLCOwner at Blue Hippo Aquatics LLC
Grant MalinowskiGrant Malinowski
Aquatic Technician at Blue Water AquaticsAquatic Technician at Blue Water Aquatics
Cody HarrisCody Harris
Aquatic Specialist at Blue Reef AquaticsAquatic Specialist at Blue Reef Aquatics