Josephine Richards
George Town,Grand Cayman
Summary
A conscientious Probation Officer with extensive experience supervising high-risk and vulnerable clients, preparing Court reports, and supporting rehabilitation. Known for strong analytical judgment, organised case management, and effective collaboration with partner agencies to improve outcomes.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Probation Officer I
Department of Community Rehabilitation
George Town, Grand Cayman
09.2018 - Current
- Deliver probation supervision in accordance with Department of Community Rehabilitation standards and case management requirements.
- Oversee client supervision across custody and community settings, and monitor compliance with court-ordered and conditional release licence conditions.
- Assess reoffending risk using approved tools and apply findings to supervision planning.
- Develop individualized supervision plans grounded in risk, need, and responsivity principles to guide intervention delivery.
- Prepare analytical reports for Summary and Grand Court, Prison and Conditional Release Board, providing sentencing and licence condition recommendations.
- Coordinate with partner agencies to deliver rehabilitative support, enhancing public safety outcomes.
- Facilitate psycho-educational group programmes and contributed to public education events, promoting community awareness.
- Conduct home visits to verify living conditions and evaluate rehabilitation support.
- Maintain accurate, confidential case records covering client activity and progress.
Porbation Officer
National Probation Service
Uxbridge, Middlesex, United Kingdom
11.2014 - 08.2018
- Qualified as probation officer in November 2014, holding First-Class Honours degree and NVQ Level 5 in Community Justice.
- Supported clients convicted of serious violent and sexual offences, including high-risk individuals and those serving life or indeterminate public protection sentences, to facilitate their rehabilitation and reduce recidivism.
- Assessed risk of reoffending and serious harm using OASys, Risk Matrix 2000, SARA, and ARMS assessment tools.
- Worked with clients to set sentence-plan goals, build protective factors, and support desistance.
- Supervised caseload within a personality disorder pathway alongside a psychologist.
- Contributed to MAPPA and MARAC meetings; completed parole and recall reports; and attended parole board hearings to ensure informed decision-making and enhance client outcomes.
Probation Service Officer
London Probation Trust
Hounslow, Middlesex, United Kingdom
04.2011 - 11.2014
- Provided support services to clients identified as low and medium risk of serious harm.
- Completed training to effectively assist high risk clients, ensuring compliance with safety protocols under guidance from practice tutor and professional development officer.
- Carried out sentence planning, risk assessment, risk management, and multi-agency working.
- Acquired practical experience in court settings as court duty officer and prepared pre-sentence reports for Magistrates' Court and Crown Court.
- Served as Single Point of Contact for Integrated Offender Management, coordinating communication and resources among agencies to support offender rehabilitation.
Case Manager - Unpaid Work
London Probation Trust
Southall, Middlesex, United Kingdon
10.2010 - 04.2011
- Managed caseload of clients on community orders, ensuring compliance with community service requirements.
- Completed risk assessments to match clients with suitable community service placements, enhancing rehabilitation outcomes.
- Applied non-compliance procedures and prepared breach prosecution statements for court.
- Presented case findings at breach court, providing evidence and witness statements to support prosecution.
- Delivered group inductions and communicated health and safety requirements.
Case Administrator- Unpaid Work
London Probation Trust
Harrow, Middlesex, United Kingdom
02.2009 - 10.2010
- Opened new cases on the case management system and prepared breach packs for breach prosecution officers.
- Supported unpaid work case managers by managing administrative tasks efficiently.
- Completed clerical tasks including filing, faxing, and photocopying.
- Strengthened IT skills to effectively support team operations and gained in-depth knowledge of systems and processes used by London Probation.
- Stored confidential documents in line with trust procedures.
Education
Bachelor of Arts - Community Justice
University of Portsmouth
Portsmouth, United Kingdom06-2014
Bachelor of Arts - Criminology (major) And Dance (minor)
University of Northampton
Northampton, United Kingdon06-2006
Skills
High-risk client management
Risk assessment techniques
Analytical report production
Multi-agency liaison
Workload management and prioritisation
IT proficiency
Effective oral and written communication
Organisational teamwork
Affiliations
- Netball Cayman (formally Cayman Islands Netball Association) (2018 - Present)
Certification
- ILM - Level 2 Award in Leadership and Team Skills, Cayman Islands Civil Service College (September 2024)
- National Vocational Qualification - Probation Practice Level 5, National Offender Management Service (November 2014)
- National Vocational Qualification - Probation Practice Level 3, National Offender Management Service (April 2011)
Timeline
Probation Officer I
Department of Community Rehabilitation
09.2018 - Current
Porbation Officer
National Probation Service
11.2014 - 08.2018
Probation Service Officer
London Probation Trust
04.2011 - 11.2014
Case Manager - Unpaid Work
London Probation Trust
10.2010 - 04.2011
Case Administrator- Unpaid Work
London Probation Trust
02.2009 - 10.2010
Bachelor of Arts - Community Justice
University of Portsmouth
Bachelor of Arts - Criminology (major) And Dance (minor)
University of Northampton