Josh Maulden
Vine Grove
Summary
Dynamic and resourceful professional with exceptional organizational skills and a consistently positive attitude. Proficient in business operations and financial management, complemented by strong problem-solving and decision-making capabilities. Proven track record of driving successful outcomes while fostering growth to enhance overall business performance. Committed to delivering results that align with organizational goals and contribute to long-term success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Owner/Operator
Maulden windows and doors
- Managed daily operations, ensuring timely project completion and adherence to quality standards.
- Oversaw installation processes, coordinating teams to optimize workflow efficiency.
- Developed client relationships, providing consultations on product selection and design options.
- Trained new employees on product knowledge and installation techniques, fostering skill development.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Trained and motivated employees to perform daily business functions.
- Operated with safety and skill to avoid accidents and delays.
Field Service Technician
Glassdoctor
Louisville, KY
06.2024 - 05.2025
- Installed and repaired glass products, ensuring adherence to safety protocols.
- Diagnosed issues with glass installations, providing efficient solutions on-site.
- Collaborated with customers to understand needs and deliver tailored service solutions.
- Maintained tools and equipment, ensuring optimal performance for all repair tasks.
Field Service Technician
Gilkey Window Company Inc.
Louisville, KY
08.2023 - 08.2024
- Trained new technicians on best practices for installation and customer interaction.
- Recorded service data accurately in company systems to streamline operations.
- Implemented process improvements that enhanced service delivery efficiency.
- Conducted routine inspections of completed work to ensure quality standards were met.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
Education
High school diploma -
Central Hardin High School
Cecilia, KY06.1996
Skills
- Communication skills
- Trim Carpentry
- Construction
- Caulking
- Time management
- Drywall
- Customer service
- Contracts
- Construction estimating
- Project management
- Carpentry
- Door hanging
- Handyman
- Schematics
- Microsoft Office
- Remodeling
- Upselling
- Glass Installation
- Operations management
- Hiring
- Business planning
- Personnel management
- Operations oversight
- Inventory management
- Client relationship management
Certification
- Non-CDL Class C
- Driver's License
Timeline
Field Service Technician
Glassdoctor
06.2024 - 05.2025
Field Service Technician
Gilkey Window Company Inc.
08.2023 - 08.2024
Owner/Operator
Maulden windows and doors
High school diploma -
Central Hardin High School