Joshua Evans
Williamsburg,KY
Summary
Accomplished manager known for optimizing resource allocation and reducing waste. Strong ability to mentor teams and implement operational strategies that drive efficiency and elevate customer satisfaction. Creative customer needs and preference. Neat clean trustworthy reliable quality is essential !
Overview
1
1
Certification
40
40
years of professional experience
Work History
Manager
Zia's Cafe
Towson, MD
01.2020 - 01.2020
- Oversaw daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Developed and implemented operational strategies to optimize resource allocation and reduce waste.
- Managed inventory control processes, maintaining accurate stock levels and minimizing shortages.
- Analyzed customer feedback to identify areas for improvement in menu offerings and service delivery.
- Coordinated special events, elevating guest experiences through tailored service and unique promotions.
- Implemented training programs that improved staff skills and knowledge of food safety standards.
- Cultivated relationships with suppliers, negotiating contracts to ensure quality ingredients at competitive prices.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers. Developed unique Juice bar recipes and Smoothies {Protein]
- Improved safety procedures to create safe working conditions for workers.
Kitchen Manager,Cook,Catering Operations
Di Pasquali's
Baltimore, MD
01.2010 - 01.2012
- Supervised kitchen operations ensuring adherence to safety and sanitation standards.
- Trained and mentored staff on food preparation techniques and recipe consistency.
- Streamlined inventory management processes reducing waste and improving efficiency.
- Developed daily menus reflecting seasonal ingredients and customer preferences. Created Daily Specials,Expanded the menue
- Coordinated with suppliers to maintain quality control of food products.
- Led cross-functional teams to execute catering events exceeding client expectations.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Auto Technician
Centra Atlantic Region USA, Southeast Region USA
Baltimore, MD,Virginia {Alexandria} ,Southeast USA
01.1986 - 01.2010
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Utilized advanced diagnostic tools and software for precise troubleshooting of complex automotive issues.
Automotive Mechanic
Brentwood Foreign Car
Baltimore, MD
01.1980 - 01.1984
- Diagnosed and repaired various foreign vehicle systems, ensuring optimal performance and safety.
- Executed complex engine overhauls and transmission replacements with precision and efficiency.
- Mentored junior mechanics in advanced diagnostic techniques and repair methodologies.
- Implemented preventative maintenance protocols, reducing overall vehicle breakdowns by enhancing reliability.
Education
No Degree - Auto Cad 'DRF 2.DRF2
John Tyler Community College
Chester, VA01-1999
Life Studies - NutritionSciences,Health,Automotive Tecnology Cook
Study of Nutrition,Herpatology,Engineering ,THE BIBLE
Abroud08-2026
Master of Science - TOYOTA TECHNOLOGY
Toyota Factory
Glen Burnie, MD01-2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Sales techniques
- Policy implementation
- Conflict resolution
- Schedule preparation
- Workforce management
- Sales management
- Performance evaluations
- Business administration
- Marketing
- Negotiation
- Product management
- Budget control
- Business development
- Business planning
- Key performance indicators
- Financial management
- Expectation setting
- Emergency response
- Expense tracking
- Contract management
- Brand management
- Lead generation
- Salesforce management
- Clear communication
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Policy and procedure development
- Risk management
- Data analysis
- Recruiting and interviewing
- Inventory management
- Partnership development
- Change management
- Vendor management
- Regulatory compliance
- Competitor research
- Stakeholder management
- Trend analysis
- Resource allocation
- Revenue management
- Networking strategies
- Disciplinary techniques
- Innovation management
- Financial records oversight
- Cross-functional team management
- Teamwork and collaboration
- Effective communication
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Organizational skills
- Team development
Accomplishments
- Supervised team of [Number] staff members.TOYOTA Lateral Support leader,Kitchen staff positive comraderee,
Certification
Auto technologies ,Food handling TN.ETC.
Timeline
Manager
Zia's Cafe
01.2020 - 01.2020
Kitchen Manager,Cook,Catering Operations
Di Pasquali's
01.2010 - 01.2012
Auto Technician
Centra Atlantic Region USA, Southeast Region USA
01.1986 - 01.2010
Automotive Mechanic
Brentwood Foreign Car
01.1980 - 01.1984
Life Studies - NutritionSciences,Health,Automotive Tecnology Cook
Study of Nutrition,Herpatology,Engineering ,THE BIBLE
No Degree - Auto Cad 'DRF 2.DRF2
John Tyler Community College
Master of Science - TOYOTA TECHNOLOGY
Toyota Factory