Joshua Gross
Jackson
Summary
Dedicated Youth Worker with a strong focus on effective communication and team collaboration. Skilled in fostering a safe environment and assisting youth in developing essential life skills.
Overview
15
15
years of professional experience
Work History
Youth Worker III
Department of Juvenile Justice
Jackson Ky
10.2016 - Current
- Assisted youth in developing social skills through organized activities.
- Supported staff in planning engaging recreational programs for youth.
- Collaborated with team members to identify youth needs and interests.
- Maintained a safe and welcoming environment for all participants.
- Documented participant behavior and progress for program evaluation.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Developed positive relationships with clients by providing encouragement and support.
Shift Leader
Tractor Supply Company
Jackson Ky
03.2013 - 10.2014
- Supervised team members during shifts to ensure efficient operations.
- Managed inventory levels and restocked supplies as needed.
- Resolved customer inquiries and complaints promptly and effectively.
- Implemented safety protocols to promote a safe working environment.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Crew Member
General Motors, GM
Lake Orion
07.2010 - 02.2013
- Provided exceptional customer service in fast-paced environment.
- Assisted team members to ensure smooth shift operations.
- Operated machinery to produce quality products efficiently.
- Followed safety protocols to maintain a safe work environment.
- Inspected finished products for quality assurance and compliance standards.
- Organized workstations for optimal workflow and efficiency.
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
Education
High School Diploma -
Harbor High
Highland, MI09-2009
Skills
- Team collaboration
- Conflict resolution
- Effective communication
- Leadership skills
- Problem solving
- Decision making
- Youth supervision
- Mentoring
- Crisis response
- Conflict mediation
Timeline
Youth Worker III
Department of Juvenile Justice
10.2016 - Current
Shift Leader
Tractor Supply Company
03.2013 - 10.2014
Crew Member
General Motors, GM
07.2010 - 02.2013
High School Diploma -
Harbor High