Joshua Marks
Paducah
Summary
Dynamic Studio Manager with a proven track record at JMS Face Photography, excelling in client experience management and project oversight. Enhanced brand visibility through creative direction and effective marketing strategies, while fostering strong relationships and training staff to achieve high performance. Skilled in process improvement, ensuring operational efficiency and client satisfaction. Consistently driven by results-oriented approach and commitment to maintaining high standards. Valued for exceptional team collaboration and adaptability to dynamic project needs, with strong skills in resource management and creative direction. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication.
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Studio Manager
JMS Face Photography
Paducah, KY
01.2025 - Current
- Managed daily studio operations and scheduling for high-volume photography sessions.
- Coordinated client consultations, ensuring alignment on project expectations and deliverables.
- Oversaw equipment maintenance and inventory management to optimize studio functionality.
- Trained new staff on studio procedures and customer service best practices.
- Developed promotional materials to increase client engagement and brand visibility.
- Collaborated with photographers to refine shooting techniques and session planning strategies.
- Maintained accurate records of client interactions, bookings, and payments for streamlined operations.
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Streamlined studio operations by implementing efficient scheduling and project management systems.
- Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients.
- Enhanced client satisfaction with timely project completion and effective communication strategies.
- Assisted customers in selecting photography equipment and services tailored to their needs
- Educated clients on product features and benefits to enhance purchasing decisions
Assistant Manager/Sales Associate
Kay Jewelers
Paducah, KY
09.2013 - Current
- Led team in achieving sales targets through effective customer engagement strategies.
- Developed training programs to enhance staff product knowledge and customer service skills.
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Implemented merchandising standards that elevated store presentation and increased customer traffic.
- Oversaw daily operations, ensuring compliance with company policies and procedures for optimal efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed and delivered training programs to enhance employee skills and knowledge.
- Assessed training needs to align programs with organizational goals and employee performance.
- Facilitated workshops and seminars, promoting engagement and knowledge retention among participants.
- Created instructional materials and resources tailored to diverse learning styles and needs.
- Mentored junior trainers, fostering a collaborative environment for skill development.
Properties Manager
Alexander Properties
Union City, TN
01.2013 - 09.2013
- Oversaw property operations, ensuring compliance with regulations and standards.
- Developed and implemented strategic marketing plans to enhance property visibility.
- Managed tenant relations, addressing concerns promptly to maintain high satisfaction levels.
- Coordinated maintenance schedules, optimizing resource allocation and response times.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Walmart Inventory Supervisor
Walmart
Union City, TN
2011 - 2013
- Supervised inventory management processes to ensure accurate stock levels and minimize discrepancies.
- Trained and mentored team members on best practices for inventory control procedures.
- Implemented loss prevention strategies that reduced shrinkage rates across multiple departments.
- Supervise team members responsible for receiving inventory to the store in both grocery and retail.
- Quickly and effectively solve inventory challenges.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve efficiency and service.
Education
High School Diploma -
South Fulton High School
South Fulton, TN05-2002
Skills
- Client rapport
- Budget administration
- Creative direction
- Process improvement
- Project management
- Personnel oversight
- Project oversight
- Scheduling coordination
- Client experience management
- Reporting and documentation
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Sales presentations
Accomplishments
- Supervised team of up to 30 staff members.
- Achieved a streamlined lead system by introducing workflows for Incoming leads tasks.
- District trainer For Repairs and Custom Design Jewelry.
- Achieved Profit increase of 10% by completing Improving marketing and sales strategies with accuracy and efficiency.
Certification
- Certified Diamontologist
Languages
English
Full Professional
Timeline
Studio Manager
JMS Face Photography
01.2025 - Current
Assistant Manager/Sales Associate
Kay Jewelers
09.2013 - Current
Properties Manager
Alexander Properties
01.2013 - 09.2013
Walmart Inventory Supervisor
Walmart
2011 - 2013
High School Diploma -
South Fulton High School