Summary
Overview
Work History
Education
Skills
Timeline
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Joy Bebe

Frankfort

Summary

I am an innovative and eager Department for Community Based Services employee ready to expand my knowledge and further my education. With my recent experience as a social service worker for the state of Kentucky, I believe I would be a great candidate for higher education or a new job title because of my love for learning, and I understand how to properly manage a high workload and complete what is expected of me. I am an avid thinker with a passion for psychology and am looking to make an impact with this passion. During my time in undergrad, I was a Psychology major with a Chemistry minor, with a cumulative GPA of 3.38 at Wilmington College. My campus involvement included being a Business Club member, being a member of the Volleyball program, and experience as a Wilmington College Student Ambassador. Through both my involvement and job experience I have developed valuable skills such as communication, teamwork, critical thinking, customer service/hospitality, and problem solving. I also operate well in both individual and team capacities. I always do my best to apply these skills into my everyday life and being a team player comes naturally to me as a former student athlete.

Overview

6
6
years of professional experience

Work History

Social Service Worker I

Kentucky Government
Carrollton
06.2024 - Current
  • Working with individuals, families and services to improve their overall well-being.
  • Facilitated consultation and team meetings to coordinate care and support for clients.
  • Writing case plans (family level, individual level, and child youth action plans) for families.
  • Completing case plan evaluations.
  • Oversaw a large caseload of clients, ensuring each received appropriate support and resources.
  • Managing a high caseload.
  • Transporting children for placement or visitation with biological families.
  • Writing court reports/attending court hearings.
  • Conducted monthly contacts with out-of-home-care children, in-home care children, and parents/relatives to ensure ongoing support and engagement.

Museum Tour Guide

Rebecca Ruth
Frankfort
05.2023 - 04.2024
  • Trained new guides on tour policies and procedures to ensure engaging visitor experiences.
  • Adhered to safety protocols when leading tours in potentially hazardous environments.
  • Trained new guides on policies and procedures related to conducting successful tours.
  • Processed cash transactions for tickets and merchandise, contributing to smooth tour operations.
  • Monitored daily occupancy levels using software to optimize tour scheduling and enhance visitor flow.

Front Desk Attendant

Fairfield Inn & Suites by Marriott
Frankfort
04.2022 - 01.2023
  • Maintained comprehensive knowledge of hotel services, amenities, rates, and policies to assist guests effectively.
  • Delivered messages promptly according to established procedures, enhancing communication and guest satisfaction.
  • Coordinated multiple tasks efficiently, ensuring smooth front desk operations during peak hours.

Student Ambassador

Wilmington College
Wilmington
07.2020 - 04.2021
  • Acted as a role model, advocate, and peer mentor to new and continuing students.
  • Led workshops and presentations, enhancing public speaking skills while informing and engaging new students.
  • Conducted new student orientations, promoting retention and fostering positive attitudes towards university life.

Education

Bachelor of Arts (B.A.) - Psychology

Wilmington College
Wilmington, Ohio
01-2024

Skills

  • Case management
  • Report writing
  • Family engagement
  • Advocacy techniques
  • Community outreach
  • Customer relationship management
  • Problem Solving
  • Multitasking efficiency
  • Client advocacy
  • Computer literacy
  • Team collaboration
  • Interpersonal skills
  • Public Speaking
  • Conflict resolution
  • Legal compliance
  • Multitasking
  • Computer Skills

Timeline

Social Service Worker I

Kentucky Government
06.2024 - Current

Museum Tour Guide

Rebecca Ruth
05.2023 - 04.2024

Front Desk Attendant

Fairfield Inn & Suites by Marriott
04.2022 - 01.2023

Student Ambassador

Wilmington College
07.2020 - 04.2021

Bachelor of Arts (B.A.) - Psychology

Wilmington College
Joy Bebe