Joy Moore
Lexington
Summary
Organized and dependable manager skilled at managing multiple projects, meeting and exceeding deadlines, adapting to constantly changing environment and effectively managing priorities. Business-savvy professional with excellent decision-making and communication skills.
Overview
22
22
years of professional experience
Work History
Principal Broker
Moore Real Estate Group/ Owner
07.2017 - Current
- Managed marketing, sales, design selection process, construction punch lists, scheduling and deadlines for developers of large condo/town home developments.
- Partnered with other brokerages to market and co-list large commercial properties to bring added exposure and service to our clients.
Sales & Marketing Manager
James Monroe Homes
10.2021 - 07.2024
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Implemented customer feedback mechanisms for continuous improvement in service delivery.
Vice President of Operations/Principal Broker
Lexington's Real Estate Company
03.2003 - 10.2017
- Sold $60MIL+ in residential and commercial real estate at various price points, while helping hundreds of clients from varying demographics.
- Managed real estate agents, employees, office staff and vendors in day to day operations for LRC's real estate, property management and office suites divisions.
- Assisted development teams/owners with multiple residential and mixed-use new construction developments, sales and marketing, project management, design selections, quality control/ construction punch-lists and customer service.
- Coordinated both business and personal property acquisitions and sales for CEO’s of several large companies and non-profits while maintaining complete discretion.
- Diffused and managed stressful and urgent situations in rapidly changing environment by using problem solving skills, strong interpersonal skills and ability to think outside the box to find solutions.
- Participated in several community outreach programs and non-profits on behalf of LRC including Lexington Young Professionals Association (LYPA), The Junior League of Lexington, Downtown Lexington Corporation (DLC), Yellow Bikes, Carnegie Center for Literacy and Learning, Lexington Bluegrass Association of Realtors (LBAR) and The Citizens Planning Academy.
Education
CA Teaching Credential (K-12) -
University of San Diego
San Diego, CA06.2000
Bachelor of Arts - Psychology
University of California, Santa Barbara
Santa Barbara, CA06.1999
Skills
- Methodical and Organized
- Multitasking and Prioritization
- Verbal and Written Communication
- Relationship Building
- Meeting Agenda Preparation
- Reliable and Responsible
- Detail-Oriented
- Correspondence and Memos
- Recordkeeping and Documentation
- Conflict Resolution
- Team leadership and motivation
- Time management mastery
- Contract drafting and review
- Written communication
- Continuous improvement
- Time management abilities
- Adaptability
- Interpersonal communication
- Professionalism
- Conflict resolution
- Customer relationship management
- Decision-making
- Adaptability and flexibility
- Effective communication
- Staff training and development
Timeline
Sales & Marketing Manager
James Monroe Homes
10.2021 - 07.2024
Principal Broker
Moore Real Estate Group/ Owner
07.2017 - Current
Vice President of Operations/Principal Broker
Lexington's Real Estate Company
03.2003 - 10.2017
Bachelor of Arts - Psychology
University of California, Santa Barbara
CA Teaching Credential (K-12) -
University of San Diego
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