Joyce Brown-Anderson
Frankfort
Summary
Proactive and adaptable professional with experience in customer service, team logistics, and helping in the community. Known for strong organizational skills and the ability to provide exceptional support in high-pressure situations. Committed to fostering a positive team environment and ensuring client satisfaction.
Overview
4
4
years of professional experience
Work History
Woman's Basketball Manager
Kentucky State University
Frankfort
09.2024 - Current
- Managed equipment inventory and ensured proper maintenance of basketball gear.
- Organized team travel logistics, including transportation and accommodation arrangements.
- Organized first aid provisions to maintain readiness for game and practice emergencies.
- Inventoried equipment and supplies to support team needs and keep program operating smoothly.
- Distributed uniforms, gear and rosters to team members each season.
- Planned programs of events or schedules of activities.
Sales Associate
Crocs
Aurora
06.2021 - Current
- Assisted customers with product selection and provided exceptional service.
- Maintained store cleanliness and organized merchandise displays effectively.
- Educated customers on brand features and product benefits.
- Stocked shelves and replenished inventory to ensure availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Certified Nursing Assistant
Plymouth Place Senior Living
La Grange
12.2023 - 05.2024
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Provided emotional support to patients during recovery and treatment processes.
- Observed and reported unusual symptoms and changes to charge nurse.
Education
Bachelor of Science -
Kentucky State University
Frankfort, KY05-2028
High School Diploma -
Proviso West High School
Hillside, IL05-2024
Certified Nurses Assistant (Dual Enrollment) -
Triton College
River Grove, IL05-2024
Skills
- Patient care
- Team management
- Customer service
- Public speaking
- Vital signs monitoring
- Organizational skills
- Interpersonal communication
- Multitasking Abilities
- Volunteer coordination
- Time management
- Decision-making
- Self motivation
- Community engagement
- Volunteer recruitment
Affiliations
- Works with a Foster home named Fostered 4 You
- Chicago's Food Pantry
Timeline
Woman's Basketball Manager
Kentucky State University
09.2024 - Current
Certified Nursing Assistant
Plymouth Place Senior Living
12.2023 - 05.2024
Sales Associate
Crocs
06.2021 - Current
Bachelor of Science -
Kentucky State University
High School Diploma -
Proviso West High School
Certified Nurses Assistant (Dual Enrollment) -
Triton College
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