Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joyce Oakes

Columbia

Summary

Dynamic Physical Therapist Assistant with extensive experience at Personal Touch Home Health Care, specializing in post-surgical rehabilitation and patient education. Proven ability to enhance patient mobility through tailored therapeutic exercises and compassionate care, fostering strong relationships and improving recovery outcomes. Skilled in documentation and committed to maintaining HIPAA compliance.

Overview

22
22
years of professional experience

Work History

Physical Therapist Assistant

Personal Touch Home Health Care
11.2009 - Current
  • Helped pediatric patients reach developmental milestones through age-appropriate play-based interventions promoting gross motor skill development.
  • Supported physical therapists in implementing treatment plans for diverse patient populations.
  • Assisted in conducting patient assessments to evaluate mobility and functional capabilities.
  • Maintained cleanliness and organization of therapy equipment and treatment areas.
  • Documented patient progress and responses to therapies in electronic medical records.
  • Educated patients on therapeutic exercises to promote recovery and prevent re-injury.
  • Collaborated with healthcare team members to coordinate comprehensive care strategies.
  • Observed safety protocols during therapy sessions to ensure patient well-being.
  • Adapted treatment activities based on individual patient needs and goals.
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
  • Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
  • Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
  • Implemented fall prevention strategies for elderly clients at increased risk of injury due to balance impairments.
  • Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Increased patient compliance with home exercise programs by providing clear instructions, demonstrations, and printed materials for reference.
  • Supported optimal patient care by maintaining a clean, safe, and organized treatment environment.
  • Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
  • Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
  • Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
  • Provided compassionate care for geriatric patients in home setting, focusing on improving strength, balance, and overall quality of life.
  • Promoted faster recovery for post-surgical patients with tailored stretching and strengthening exercises.

Physical Therapist Assistant-PRN

TJ Samson Hospital
12.2017 - 07.2023
  • Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
  • Assisted with patient evaluations and treatment plans under the supervision of licensed physical therapists.
  • Implemented therapeutic exercises to improve patient mobility and reduce pain effectively.
  • Monitored patient progress, documenting findings in electronic health records for continuity of care.
  • Educated patients on home exercise programs and injury prevention strategies to enhance recovery.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient care and support service delivery.
  • Developed individualized treatment approaches based on patient assessments and feedback for optimal outcomes.
  • Improved workflow efficiency by streamlining documentation processes within electronic health record systems.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of physical therapy assistance.
  • Improved patient mobility using passive and active therapeutic exercises.

Physical Therapist Assistant

Intrepid USA Home Health Services
07.2008 - 11.2009
  • Implemented patient safety protocols and infection control practices for hygienic, compliant care.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.
  • Provided support for patients during therapeutic activities, fostering a positive and collaborative environment conducive to healing.
  • Enhanced patient rehabilitation outcomes by closely monitoring progress and adjusting treatment plans accordingly.
  • Provided patient education on post-therapy care, leading to decreased instances of re-injury.
  • Assisted in reducing patient recovery periods with application of targeted therapeutic exercises.
  • Developed and maintained strong relationships with patients, contributing to high satisfaction rates and patient referrals.
  • Conducted patient assessments to develop appropriate therapy plans, ensuring personalized care.
  • Adapted therapy techniques to meet unique needs of pediatric and elderly patients, enhancing patient trust and comfort.
  • Contributed to positive and healing environment, offering emotional support to patients during challenging treatments.

Physical Therapist Assistant

Westlake Regional Hospital
05.2007 - 07.2008
  • Communicated with physicians to provide updates on patient care.
  • Contributed to overall clinic efficiency by assisting with equipment setup, inventory management, and patient scheduling as needed.
  • Ensured compliance with healthcare regulations and standards, maintaining clinic's reputation for quality care.
  • Streamlined clinic operations by managing therapy equipment and supplies, ensuring readiness for patient sessions.
  • Enhanced patient recovery times by implementing personalized rehabilitation programs under supervision of physical therapists.
  • Supported physical therapists in complex procedures, contributing to successful patient rehabilitations.
  • Maintained detailed patient records to track progress and adjust treatments for optimal outcomes.
  • Led workshops for clinic staff on emerging physical therapy techniques, fostering culture of continuous learning.
  • Implemented new therapy technologies and methods, staying at forefront of physical therapy practices.
  • Advocated for patient needs, ensuring that all therapy sessions were patient-centered and goal-oriented.
  • Increased clinic efficiency with organization of patient schedules and therapy spaces.
  • Collaborated with healthcare teams to integrate physical therapy with overall patient care plans.
  • Improved patient satisfaction through attentive care and effective communication about treatment plans.
  • Monitored patient progress and reported changes to physical therapist.
  • Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
  • Utilized gait belts, lifts, or slings to safely move and transfer patients.
  • Developed and facilitated patient specific stretching and strengthening programs.
  • Facilitated patient and family education and training on assistive device and adaptive equipment uses.
  • Educated patients and families on exercises and proper body mechanics.
  • Administered ultrasound, diathermy or other therapeutic modalities.
  • Prepared for sessions by setting up patient treatment areas and equipment.
  • Maintained cleanliness and sanitation of clinic or treatment environment.
  • Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
  • Maintained cleanliness and organization of therapy equipment and treatment areas.
  • Documented patient progress and responses to therapies in electronic medical records.

Receptionist

Dr. John Kilgallin
01.2004 - 01.2006
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Provided exceptional customer service by addressing patient inquiries and resolving concerns promptly.
  • Maintained accurate patient records using electronic health record systems.
  • Coordinated communication between patients and healthcare providers to facilitate seamless care delivery.
  • Organized office supplies and maintained inventory levels to support daily operations effectively.
  • Implemented process improvements that enhanced workflow efficiency within the reception area.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

Physical Therapist Assistant Program

Somerset Community College
Somerset, KY
05-2007

Associate of Arts -

Somerset Community College
Somerset, KY
05-2007

Associate of Arts - Computer Information Systems

Lindsey Wilson College
Columbia, KY
12-1998

High School Diploma -

Russell County High School
Russell Springs, KY
05-1982

Skills

  • Post-surgical rehabilitation
  • Geriatric physical therapy
  • Orthopedic rehabilitation
  • Functional mobility training
  • Gait training
  • Therapeutic exercises
  • Orthopedics
  • Strengthening
  • Patient education
  • HIPAA requirements
  • Medical terminology
  • Joint mobilization
  • Soft tissue mobilization
  • Customer service
  • Patient service
  • Treatment implementation
  • Patient care
  • Pain management techniques
  • Adaptive equipment training
  • Wheelchair mobility training
  • Flexibility improvement
  • Progress monitoring
  • Emergency response
  • Safety management
  • Sports injury management
  • Progress reports
  • Pediatric physical therapy
  • Ultrasound therapy
  • Patient evaluations
  • Heavy caseloads
  • Muscle re-education
  • Endurance training
  • Conditioning
  • Treatment planning assistance
  • Functional improvement
  • Therapeutic exercise
  • Caregiver training
  • Confidential information
  • Self-care instructions
  • Communication
  • Gait analysis
  • Range of motion exercises
  • Excellent communication
  • Teamwork and collaboration
  • Multitasking
  • Therapeutic equipment
  • Organizational skills
  • Patient-focused therapy
  • Attention to detail
  • Rehabilitation services
  • Outpatient therapy
  • Medical records documentation
  • Decision-making
  • Injury prevention
  • Time management
  • Home health care

Timeline

Physical Therapist Assistant-PRN

TJ Samson Hospital
12.2017 - 07.2023

Physical Therapist Assistant

Personal Touch Home Health Care
11.2009 - Current

Physical Therapist Assistant

Intrepid USA Home Health Services
07.2008 - 11.2009

Physical Therapist Assistant

Westlake Regional Hospital
05.2007 - 07.2008

Receptionist

Dr. John Kilgallin
01.2004 - 01.2006

Physical Therapist Assistant Program

Somerset Community College

Associate of Arts -

Somerset Community College

Associate of Arts - Computer Information Systems

Lindsey Wilson College

High School Diploma -

Russell County High School

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Joyce Oakes