Juanita Ratliff
Certified Pharmacy Technician
Ashland
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Stultz Pharmacy
09.2024 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Kings Daughters Hospital
07.2023 - Current
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician
Kroger Specialty Pharmacy
07.2020 - 06.2023
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Developed and implemented improvements to pharmacy organization system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Business Development Specialist
N3
08.2017 - 07.2020
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
Education
Bachelor Of Applied Science - Radiologic Technology
Marshall University
Huntington, WV05.2015
Associate Of Science - General Studies
Ashland Community And Technical College
Ashland, KY05.2012
Associate Of Applied Arts, - General Studies
Ashland Community And Technical College
Ashland, KY05.2012
Skills
Insurance Verification
Medicare and Medicaid process
Pharmacology knowledge
Insurance Claim Processing Software
Pharmacy Ethics
HIPAA Compliance
Accomplishments
I was selected for and completed the Aspiring Leader Program at Kings Daughters Medical Center.
Affiliations
Marshall Alumni
Certification
Certified Pharmacy Technicians
Timeline
Pharmacy Technician
Stultz Pharmacy
09.2024 - Current
Pharmacy Technician
Kings Daughters Hospital
07.2023 - Current
Certified Pharmacy Technicians
11-2020
Pharmacy Technician
Kroger Specialty Pharmacy
07.2020 - 06.2023
Business Development Specialist
N3
08.2017 - 07.2020
Bachelor Of Applied Science - Radiologic Technology
Marshall University
Associate Of Science - General Studies
Ashland Community And Technical College
Associate Of Applied Arts, - General Studies
Ashland Community And Technical College
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