Judene Kaye
Summary
Results-oriented and highly motivated professional with a diverse skill set and a strong commitment to excellence. Seeking a challenging position where I can utilize my skills and qualifications, to contribute to the success and growth of a dynamic organization. Professional and ready to deliver excellence, timeliness and keen attention to detail.
Overview
1
1
year of post-secondary education
24
24
years of professional experience
Work History
Equipment Rental Agent
Massive Equipment Rental and Sales
Grand Cayman
07.2024 - Current
- Guided customers in selecting and renting equipment tailored to project needs.
- Managed rental agreements, coordinating pickup and delivery schedules to ensure timely access to equipment.
- Instructed clients on equipment operation and safety protocols, enhancing user confidence and safety compliance.
Sales Representative
Tortuga Rum Company
10.2022 - 07.2024
- Developed strong relationships with distributors and retailers in the beverage industry.
- Conducted product demonstrations to engage potential customers and increase brand awareness.
- Conducted product tastings to highlight the unique qualities and flavors of rum products for clients and consumers.
- Collaborated with marketing teams to create promotional materials for new product launches.
Security Officer | Customer Service Representative
The Security Center Ltd.
06.2021 - 08.2022
- Responded to customer inquiries promptly and professionally, ensuring accurate information delivery and effective issue resolution.
- Processed high volume of sales transactions accurately and efficiently using Point of Sale (POS) system, contributing to customer satisfaction.
- Maintained clean and organized sales area, enhancing shopping experience through well-arranged shelves, displays, and checkout counters.
Security Officer | Customer Service Representative
K9 Security
11.2017 - 05.2021
- Patrolled assigned areas, including buildings and grounds, to ensure security and detect any suspicious activity.
- Monitored security cameras and alarm systems, promptly responding to any alarms or incidents.
- Checked identification and credentials of individuals entering restricted areas, enforcing access control policies.
- Enforced access control measures, monitored CCTV cameras, and conducted regular patrols to maintain a secure environment.
- Conducted security inspections of passengers, baggage, and cargo, ensuring compliance with port security regulations and safeguarding assets.
- Utilized security screening equipment such as X-ray machines and metal detectors to detect prohibited items or threats.
- Prepared and maintained detailed incident reports on security violations, accidents, and unusual incidents, enhancing situational awareness.
- Provided clear and concise security briefings to passengers and crew, emphasizing safety protocols and emergency procedures.
Security Officer | Customer Service Representative
Guardsman Group
11.2011 - 07.2017
- Patrolled buildings, parking lots, and grounds to ensure security and identify suspicious activity, enhancing overall safety.
- Monitored security cameras and alarm systems, promptly responding to any alarms or incidents.
- Inspected entrances, exits, and access points to uphold perimeter security, ensuring safety compliance.
- Delivered customer service to visitors, employees, and contractors by addressing inquiries, assisting with needs, and enforcing security protocols, contributing to a safe environment.
Kids Camp Coordinator
Beaches Negril
12.2009 - 02.2010
- Planned, developed and implemented age-appropriate activities and programs for children in the hotel's kids camp.
- Established safe and welcoming environment for campers, reinforcing adherence to safety protocols and regulations.
- Engaged with parents/guardians, delivering information about camp programs, schedules, and policies.
- Managed inventory of camp supplies and equipment, guaranteeing availability and proper storage.
Cashier
J & J Pharmacy
02.2007 - 03.2007
- Operated cash registers and processed cash transactions accurately and efficiently.
- Maintained clean, organized checkout area; stocked merchandise and removed expired products to enhance customer experience.
- Coordinated prescription pick-up and drop-off for customers, ensuring timely and accurate service delivery.
- Responded to customer inquiries, offering detailed information on over-the-counter products and addressing basic medication questions.
Cashier | Sales Representative
Beaches Sandy Bay Gift Shop
06.2004 - 08.2004
Principal's Assistant
Pell River Primary School
02.2002 - 02.2003
Education
Customer Service Certification -
ADO Unisex School of Cosmetology
Savannah lamar 01.2016 - 08.2016
High School Diploma -
Green Island High School
Accounting Certification -
Massage Therapy Certification -
Skills
- Customer support
- Sales negotiation
- Cash Handling Management
- CRM Software Management
- Database Management
- Product processing
- Record keeping
- Planning coordination
- Administrative Support
- Strong Communication Skills
- Teamwork & Organizational Skills
- Time Management & Prioritization
- Problem-Solving Skills
- Attention to detail
- Safety and Security Skills
- Empathy and Patience
References
Available upon request
Languages
English
Hard And Soft Skills
- Strong Communication Skills
- Teamwork & Organizational Skills
- Problem-Solving Skills
- Customer Service & Technical Support
- Observation and Attention to Detail
- Time Management & Prioritization
- Sales Techniques and Negotiation
- Empathy and Patience
- Database Management
- Product Knowledge and Order Processing
- Record and Documentation
- CRM Software Management
- Administrative Support
- Planning and Coordination Skills
- Cash Handling Management
- Safety and Security Skills
Timeline
Equipment Rental Agent
Massive Equipment Rental and Sales
07.2024 - Current
Sales Representative
Tortuga Rum Company
10.2022 - 07.2024
Security Officer | Customer Service Representative
The Security Center Ltd.
06.2021 - 08.2022
Security Officer | Customer Service Representative
K9 Security
11.2017 - 05.2021
Customer Service Certification -
ADO Unisex School of Cosmetology
01.2016 - 08.2016
Security Officer | Customer Service Representative
Guardsman Group
11.2011 - 07.2017
Kids Camp Coordinator
Beaches Negril
12.2009 - 02.2010
Cashier
J & J Pharmacy
02.2007 - 03.2007
Cashier | Sales Representative
Beaches Sandy Bay Gift Shop
06.2004 - 08.2004
Principal's Assistant
Pell River Primary School
02.2002 - 02.2003
High School Diploma -
Green Island High School