I am a Customer-focused professional with experience in management, customer service, and administrative support. Strong problem-solving, communication, and organizational skills with a proven ability to thrive in fast-paced environments.
Overview
6
6
years of professional experience
2011
2011
years of post-secondary education
Work History
Secretary
The Lee’s Quality Construction
Pikeville
03.2020 - Current
Managed phone calls, emails, and correspondence between project managers, contractors, and clients
Handled the finances
Assisted in procurement of materials and supplies for projects.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals
Assisted in processing invoices and contracts
Handled employee time sheets
Coordinated communication between clients and project managers.
Created and managed social media page .
Assistant Store Manager
Dollar General Market
Phelps
07.2024 - 07.2025
Assisted in managing daily store operations and ensuring efficient workflow.
Supported inventory management by organizing stock and conducting regular audits.
Trained new employees on store policies and customer service standards.
Assisted in managing and filing necessary paperwork .