Julia Holeman
Elizabethtown
Summary
Accomplished Program Manager and Admissions Coordinator with a proven track record at The Commitment House, LLC, enhancing program efficiency and admissions processes. Expert in client relations and data verification, I excel in fostering collaboration and driving improvements. My strategic planning and rapport-building skills have significantly contributed to organizational success, demonstrating a commitment to excellence and innovation.
Overview
5
5
years of professional experience
Work History
Admissions Coordinator
Rosenwald Life Center
03.2023 - Current
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in client admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Completed preliminary paperwork for incoming and outgoing clients.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
Program Manager
The Commitment House, LLC
08.2020 - 03.2023
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Boosted team productivity by fostering a collaborative work environment.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Education
High School Diploma -
Mulberry Helm Education System
Elizabethtown, KY06-2010
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Rapport building
- Records maintenance
- Computer literacy
- Business correspondence writing
- Experience in medical admissions
- Hospitable and friendly
Timeline
Admissions Coordinator
Rosenwald Life Center
03.2023 - Current
Program Manager
The Commitment House, LLC
08.2020 - 03.2023
High School Diploma -
Mulberry Helm Education System
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